Rima Gaekwad
Calgary,AB
Summary
Senior Business Analyst with a strong background in designing and implementing business operations systems. Known for improving organizational productivity and efficiency through leveraging skills in strategic planning, project management, and team collaboration.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Senior Business Analyst
Celebal Technologies
Gurgaon, India
07.2021 - 12.2023
- Led cross-functional projects with stakeholders to define project scope, goals, and deliverables for 10+ clients, ensuring alignment with business objectives.
- Designed and maintained analytical flowcharts, UML diagrams, Mermaid sequences, and comprehensive documentation (BRD, FRD, SOW, user stories, and closure reports), improving project clarity and boosting client satisfaction by 30%.
- Enhanced team communication efficiency by 40% through setting clear project expectations, fostering accountability, and implementing structured collaboration frameworks.
- Facilitated the adoption of OpenAI, Azure LLM, and GPT products to implement a Digital Content Management System, increasing digital workflow efficiency by 47%.
- Key Projects: Security Solutions, Engineered Building Solutions, Vendor Management System, HRx System.
Senior Education Manager
Blue Bells Integrated
Delhi, India
02.2019 - 06.2021
- Analyzed educational processes and identified areas for improvement, implementing strategies that enhanced curriculum delivery and student outcomes.
- Orchestrated cross-functional collaboration projects across four teams to adopt curriculum and learning strategies, impacting over 2,000 students.
- In-depth knowledge of core education processes in departments such as Financial Operations, Admission and Record Operations, and Sales and Marketing, etc.
- Experience with industry-specific software applications (e.g., SAP, Microsoft Teams, Microsoft Education, and Certification).
- Utilized data-driven insights to track student performance, optimize learning pathways, and improve overall educational outcomes.
Senior Education Manager
Shalom Hills International
Delhi, India
08.2013 - 04.2017
- Process Mapping & Improvement: Identifying inefficiencies in existing processes and proposing solutions for optimization
- Analyzing Education data to identify trends, assess risks, and support decision-making
- Managed the CBSE affiliation process, ensuring compliance and successful certification for five years
- Implemented performance tracking mechanisms to measure student and teacher success, enhancing accountability and outcomes
Education
Business Data Analysis Certification -
Technical Campus of Analytics
Future L&D Programme -
KPMG
Bachelor of Education -
Bachelor of Technology -
Skills
- Business Process Modeling
- UML
- Flowcharts
- Mermaid sequences
- Agile Methodologies
- Project Planning and Execution
- Jira
- Asana
- Microsoft Power Apps
- Power BI
- Data analysis
- Stakeholder Engagement
Certification
- Google Project Management, Google, 2024
- Digital Learning Expert, Deakin Australia, 2023
- Change Management, KPMG, 2022
- HR Analytics, Udemy, 2021
- Signavio Business Process Management, 2024
Timeline
Senior Business Analyst
Celebal Technologies
07.2021 - 12.2023
Senior Education Manager
Blue Bells Integrated
02.2019 - 06.2021
Senior Education Manager
Shalom Hills International
08.2013 - 04.2017
Business Data Analysis Certification -
Technical Campus of Analytics
Future L&D Programme -
KPMG
Bachelor of Education -
Bachelor of Technology -
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