Rima El-Minawi

Conducted Zoom meetings with incoming first-year students at Western University, providing personalized support to ensure they were enrolled in all required courses. Offered guidance and advice to help ease their transition into university life. Additionally, assisted in the planning and facilitation of two key summer event which were Faculty Friday and the Overnight Experience. They were aimed to help new students feel welcomed and engaged within the campus community.

• Student - Careers and Experience
• Administrative and Support Services
• Accessible Education - Front Desk

• Responsibilities included Online Shopping, Cashier, and Delivery (Runner)
• Online Shopping - Handled customers’ confidential information with care and respect while processing online orders, ensuring accuracy and privacy.
• Delivery (runner) - Managed the store phone to communicate with customers waiting for their order pickup. Utilized strong organizational skills to track and coordinate pickups, ensuring a smooth and efficient process.
• Cashier - Provided friendly and attentive customer service, engaging in polite conversation and maintaining a positive attitude to create a welcoming environment for all customers.

• Conducted Literature Review on Research Topics
• Prepared reference list for publication
• Summarized research papers