Rima Bedhiafi
Ottawa,ON
Summary
A hardworking employee with experience in residential and commercial settings. Adept at following instructions, maintaining a clean and tidy workspace, and working cooperatively with team members. I'm a trilingual person, and that makes it easier to communicate with people of different nationalities. I usually have very good interactions with people, so that makes it easier to make the customer feel comfortable asking me. I'm also meticulous and have an eye for detail. Ability to understand and adapt quickly.
Overview
4
4
years of professional experience
Work History
Housekeeping Room Attendant
Hilton Garden Inn Hotel
05.2023 - Current
- I am engaged with guests on room requirements and amenities to promote overall satisfaction.
- My first priority is to make the guests as comfortable as possible in a clean and cozy environment.
- I make sure that any interaction with the guest is respectful and welcoming.
- Housekeeping is about being careful about every detail, and gratefully, it's one of my skills as a pharmaceutical student.
Medical Secretary
Nutrition Doctor, ( Samia Maaref)
08.2022 - 12.2022
- Answered telephone calls to offer office information, answer questions, and direct calls to the doctor.
- Scheduling appointments, and handling patient inquiries.
- Organized paperwork, such as charts and reports, for office and patient needs.
- Maintained current and accurate medical records for patients.
- Treated patients with respect and kindness.
- Managed office logistics by scheduling appointments, maintaining files and collecting payments.
Waitress
Cactus Coffee Shop
05.2020 - 08.2020
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- I welcomed new customers, discussed specials, and took drink orders.
- I could work under a lot of pressure and stress only to make our customers happy and fulfilled.
- My strength as a waitress is my cheery and smiley face, which usually makes my customers satisfied with my work.
- Discipline and kindness give us effectiveness and that is what we need to make a great customer service.
Cashier
Mini Market
06.2019 - 08.2019
- Greeted customers entering store and responded promptly to customer needs..
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Learned duties for various positions and provided backup at key times.
Education
Bachelor of Science - Sciences Biopharmaceutical
University of Ottawa
Ottawa, ON06.2027
High School Diploma -
Lycée Pilote De Sousse
Sousse, Tunisia 07.2021
Skills
- Guest Service and Support
- Safety Measures
- COVID-19 Safety Procedures
- Conflict Resolution
- Monitoring
- helpful and welcoming
- works under pressure
- ability to multitask
- Good communication
languages
- arabic
- english
- french
Timeline
Housekeeping Room Attendant
Hilton Garden Inn Hotel
05.2023 - Current
Medical Secretary
Nutrition Doctor, ( Samia Maaref)
08.2022 - 12.2022
Waitress
Cactus Coffee Shop
05.2020 - 08.2020
Cashier
Mini Market
06.2019 - 08.2019
Bachelor of Science - Sciences Biopharmaceutical
University of Ottawa
High School Diploma -
Lycée Pilote De Sousse
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