Riley Webster
Waterloo,ON
Summary
Experienced and proactive leader that has a passion for working with a team to reach a common goal. Decisive planner with good communication and problem-solving abilities. Strength in being able to motivate a team as well as lead the team through actions.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Waterloo Womens Football Offensive Coordinator
University of Waterloo
, ON
10.2024 - Current
- Planned strategies and selected optimal team lineups to execute game plans.
- Planned and executed team practices.
- Guided athletes with encouragement, motivation and nutritional advice to support athletic performance and overall well-being.
- Implemented drills designed to improve players skills and team collaboration.
Event Staff Member
University of Waterloo
Waterloo, Ontario
01.2023 - Current
- Assisted in setting up and breaking down of the event space.
- Greeted guests upon arrival and provided them with event information.
- Provided customer service support to attendees and answered any questions they had about the event.
- Monitored crowd control throughout the venue and enforced safety protocols when needed.
- Managed registration table, collected tickets, and directed participants to their designated areas.
- Ensured that all necessary equipment was available for the duration of the event.
- Engaged with attendees, creating a welcoming and positive event experience.
Member Experience Team
Westmount Golf & Country Club
Kitchener, Ontario
08.2021 - Current
- Responsible for providing all members and guests with a positive experience every day.
- Passionate in providing comprehensive care for members' golf clubs, including washing, storage, and preparation for a stress-free golfing experience.
- Demonstrated strong customer service skills by promptly addressing phone inquiries and effectively resolving customer queries to ensure high levels of satisfaction.
- Maintained cleanliness of the driving range by effectively cleaning and washing golf balls, resulting in an enhanced experience for practicing golfers.
- Maintained awareness of updated policies and procedures to ensure a smooth daily operation.
- Most importantly, establishing strong and familiar connections with golf club members to ensure a comfortable and welcoming environment during daily interactions.
Head Camp Counselor
Tec-Tac Hockey School
Carleton Place, Ontario
08.2020 - 08.2023
- Coached hockey players aged 4-14.
- Planned and implemented daily on-ice training sessions, enhancing players' skill development and preparation for hockey tryouts.
- Led and mentored a team of counselors, empowering them to take ownership of their responsibilities and ensuring a collaborative coaching experience.
- Developed relationships with campers to ensure their seamless integration throughout their time at our hockey camp.
- Resolved any complaints from parents or staff members in a timely manner.
- Provided feedback on program objectives accomplished to supervisors.
- Enforced rules while maintaining an atmosphere of fun and positive reinforcement.
- Evaluated performance of counselors throughout the summer season.
- Managed camper check-in and check-out processes.
- Maintained daily records of attendance, incidents, and camper behavior.
Education
High School Diploma -
Resurrection Catholic Secondary School
Kitchener, ON06-2024
Recreation & Sports Business - Health
University of Waterloo
Waterloo, ONSkills
- Customer Service
- Teamwork and Collaboration
- Coaching
- Strong Initiative
- Leadership
- Energetic Personality
- Problem Resolution
Accomplishments
- 2022 All-Ontario High School All Star Football Team as a wide receiver.
- Grades 9, 10, and 12 Academic Honour Roll
- 2024 Waterloo Warriors Football Team
- 2019 and 2021 Player Mentorship Award for Waterloo Minor Hockey
Certification
- Standard First Aid & CPR
References
References available upon request.
Timeline
Waterloo Womens Football Offensive Coordinator
University of Waterloo
10.2024 - Current
Event Staff Member
University of Waterloo
01.2023 - Current
Member Experience Team
Westmount Golf & Country Club
08.2021 - Current
Head Camp Counselor
Tec-Tac Hockey School
08.2020 - 08.2023
High School Diploma -
Resurrection Catholic Secondary School
Recreation & Sports Business - Health
University of Waterloo
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