Riley Staal
San Diego
Summary
Administrative leader offering experience prioritizing the client's needs while supporting the success of the business. Proficient in schedule coordination, marketing and sales processes, and strategic planning. Strong attention to detail and a can-do attitude to cultivate a fun, positive work environment.
Overview
4
4
years of professional experience
Work History
Administrative Coordinator
AlphaCore Wealth Advisory
03.2024 - 08.2025
- Assisted 70+ team members across five locations with scheduling and booking events, interviews, meetings, flights, and hotels.
- Managed the CEO and COO's calendars.
- Greeted clients, prospects, and business partners while providing office tours and overview of firm.
- Maintained electronic and paper-based filing systems.
- Completed inventory counts and ordered supplies.
- Organized and updated databases, records and other information resources.
- Created reports and presentations for executive staff.
- Worked with the marketing department to design marketing collateral, including social templates and email copies.
- Established contracts with vendors.
- Onboarded new team members.
Lead Receptionist
Brazilia Skin Care
03.2021 - 11.2023
- Provided outstanding client support for 2,000+ clients across four business locations.
- Educated clients and answered inquiries about service and product offerings.
- Operated multi-line telephone systems to answer and direct high volume of calls.
- Coordinated and scheduled appointments.
- Entered and updated sensitive client data using Microsoft Suite.
- Designed promotional gift baskets and raffle giveaways for Black Friday, Christmas, Valentines Day, and various sales events.
- Maintained avid knowledge of store promotions and highlighted sales to customers.
- Ensured cleanliness and organization of storefront.
- Reported valuable client feedback to management in order to boost revenue and encourage repeat business.
Restaurant Team Member
Littler Lounge at La Valle Coastal Club
12.2021 - 08.2022
- Created and fostered lasting relationships with 400+ customers through excellent service.
- Managed shift change duties resulting in an efficient workplace.
- Learned duties of various roles to provide backup at key times and train new team members.
- Maintained strong attention to detail of health and safety protocols.
Education
Bachelor of Arts - Communication Studies
University of San Diego
San Diego, CA05.2023
Languages
English, Native/Bilingual Proficiency
French, Professional Working Proficiency
Spanish, Elementary Proficiency
Timeline
Administrative Coordinator
AlphaCore Wealth Advisory
03.2024 - 08.2025
Restaurant Team Member
Littler Lounge at La Valle Coastal Club
12.2021 - 08.2022
Lead Receptionist
Brazilia Skin Care
03.2021 - 11.2023
Bachelor of Arts - Communication Studies
University of San Diego
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