Riley Shea

Assisting residents by providing equipment for recreational activities in a quick and timely manner.

Providing comfort to residents who'd lost or misplaced their keys, and clearly assisting them with the appropriate next steps depending on the circumstances.

Greeting every resident who walks past the desk.

Answering various questions for residents about both the building and campus activities, both face to face and over the phone.

Submitting work orders, key requests, and other forms for residents in a timely and efficient manner.

• Operate cash register for numerous transactions daily, often while answering customer inquiries and advising about candy and other merchandise
• Conduct daily tasks such as packaging candy, conducting inventory, organizing and restocking displays, and keeping up on expiration dates
• Greet and offer to help30+ customers hourly in a cheerful, friendly manner to ensure a pleasant shopping experience
• Utilize basic knowledge of Spanish to assist customers (when applicable)
• Train new employees on daily tasks and workings of the store, including how to bag candy, how to check out customers, and how to restock merchandise
• Exhibit calm and positive attitude during extremely busy times of year, often maintaining2+ interactions with customers at once
• Maintain responsibility of opening/closing store2-4 times weekly
• Commit10-25 hours to position each week, depending on the needs of the business