Riley Rowland
Grande Prairie,AB
Summary
- Knowledgeable Parts Specialist skilled at keeping parts organized and serving customers' needs. Works efficiently to restock parts, resolve issues and handle paperwork. Dedicated to satisfying customers and exceeding sales targets.
- Meticulously organized Parts Salesman with comprehensive knowledge of thousands of parts and range of uses in numerous circumstances. Reliable source for customers of varying needs. Customer-centric and service-minded employee with approachability and outward-facing patience and generosity.
Overview
21
21
years of professional experience
Work History
Drywaller
JC Restorations
09.2021 - Current
- Minimized downtime with proficient use of hand tools, power tools, and specialized equipment for fastening drywall panels securely in place.
- Collaborated effectively with builders, architects and designers ensuring project requirements were met.
- Maintained consistent quality of workmanship by adhering to building codes and industry standards for all projects.
- Contributed to a positive team environment by effectively communicating with supervisors, coworkers, and clients throughout each project phase.
- Improved project efficiency by accurately measuring, cutting, and fitting drywall panels to specific dimensions.
Parts Counter Person
Stojans Power Sports & Marine
02.2019 - 09.2021
- Developed strong relationships with clientele through consistent follow-up calls and personalized service recommendations.
- Assisted customers with locating specific parts, leading to a streamlined shopping experience.
- Conducted regular inventory audits, identifying discrepancies and making necessary adjustments to maintain accurate records.
- Provided exceptional customer support to every guest to promote satisfaction and meet service guidelines.
- Processed customer orders accurately and efficiently, contributing to repeat business.
- Stocked shelves, built displays and merchandised products enabling customers to find needed items and products.
- Resolved customer complaints professionally, maintaining positive relationships with clients and fostering trust in the company''s services.
Well Tester
S&T Well Testing
08.2017 - 02.2019
- Implemented innovative solutions for challenging reservoir conditions, improving overall accuracy of test results.
- Conducted risk assessments before initiating each new project phase; implemented appropriate mitigation measures when necessary.
- Completed and filed equipment maintenance reports, job history cards and equipment status cards.
- Coordinated and recorded use of onsite spares and parts inventory to track daily consumables and provide data for reorder.
- Established effective communication channels between onsite personnel and office-based teams, enhancing collaboration during well testing projects.
- Provided accurate and timely reports of well test results to clients, ensuring prompt decision-making on field development strategies.
Parts Counter Person
Calfrac Well Services
06.2012 - 08.2017
- Developed strong relationships with clientele through consistent follow-up calls and personalized service recommendations.
- Assisted customers with locating specific parts, leading to a streamlined shopping experience.
- Conducted regular inventory audits, identifying discrepancies and making necessary adjustments to maintain accurate records.
- Handled operational requirements of all field operators needs, issuing consumable items as well as pump maintanence parts
- Attended trainings on new products and industry trends, increasing knowledge base and staying current within the field.
- Utilized computer systems to look up part information, expediting the sales process and enhancing customer satisfaction.
- Collaborated with team members to maintain a clean and organized workspace, promoting an efficient work environment.
Parts Counter Person
PrairieCoast Equipment
01.2004 - 06.2012
- Developed strong relationships with clientele through consistent follow-up calls and personalized service recommendations.
- Assisted customers with locating specific parts, leading to a streamlined shopping experience.
- Conducted regular inventory audits, identifying discrepancies and making necessary adjustments to maintain accurate records.
- Provided exceptional customer support to every guest to promote satisfaction and meet service guidelines.
Education
Journeyman Parts Technician - Parts And Warehousing Foundation
NAIT
Fairview03.2008
High School Diploma -
Grande Prairie Composite High School
Grande Prairie, AB06.2003
Skills
- Drywall Installation
- Project Estimation
- Measuring and Cutting
Languages
English
Full Professional
References
Clarence Lindblom - 780-512-6396
Devon Melnyk - 780-296-4970
Jayce Jacklin - 780-380-2166
Timeline
Drywaller
JC Restorations
09.2021 - Current
Parts Counter Person
Stojans Power Sports & Marine
02.2019 - 09.2021
Well Tester
S&T Well Testing
08.2017 - 02.2019
Parts Counter Person
Calfrac Well Services
06.2012 - 08.2017
Parts Counter Person
PrairieCoast Equipment
01.2004 - 06.2012
Journeyman Parts Technician - Parts And Warehousing Foundation
NAIT
High School Diploma -
Grande Prairie Composite High School
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