Summary
Overview
Work History
Education
Skills
References
Timeline
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Riley Reando

San Clemente

Summary

Results-driven professional with extensive experience at Guardian Litigation Group, specializing in team leadership and process optimization. Demonstrated ability to boost productivity through strategic task delegation and effective problem-solving. Skilled in Microsoft Office and CRM database management, ensuring high levels of accuracy and compliance while promoting interdepartmental collaboration.

Overview

2
2
years of professional experience

Work History

Payment Processing Department Team Lead

Guardian Litigation Group
Irvine
02.2024 - Current
  • Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
  • Delegated daily tasks to team members to optimize group productivity.
  • Assisted the manager in setting achievable goals for the team while monitoring progress towards them.
  • Identified opportunities for process improvements, implementing changes when required.
  • Ensured compliance with company policies and procedures throughout the team.
  • Provided support to junior staff during peak periods of workloads.
  • Collaborated with other departments to streamline processes and improve interdepartmental cooperation.

Administrative Assistant

Lakeside Plaza Executive Suites
Mission Viejo
02.2023 - 02.2024
  • Assisted in maintaining organized office files and documentation systems.
  • Monitored office supplies inventory and placed orders when necessary.
  • Facilitated communication between tenants and management regarding facility issues.
  • Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.

Education

Associate of Science - Accounting

Saddleback College
Mission Viejo, CA
05-2024

Skills

  • Solid computer and technical literacy skills
  • Proficient in Microsoft Office
  • Strong problem-solving and oral/written communication skills
  • Organizational and analytical skills
  • Mathematical and deductive reasoning skills
  • Efficient multitasker
  • Document review and data entry accuracy
  • Confidential information handling
  • CRM database management (Forth CRM)
  • Team coordination and task prioritization

References

References available upon request.

Timeline

Payment Processing Department Team Lead

Guardian Litigation Group
02.2024 - Current

Administrative Assistant

Lakeside Plaza Executive Suites
02.2023 - 02.2024

Associate of Science - Accounting

Saddleback College

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Riley Reando