Summary
Overview
Work History
Education
Skills
Timeline
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Riley Platt

San Diego

Summary

Hard working young man eager to find a job that appreciates his skills and will allow him to grow and thrive through the company, as he improves and develops.

Overview

4
4
years of professional experience

Work History

Service Advocate

Target
11.2024 - Current
  • Supported team members, fostering a collaborative and productive work environment.
  • Improved customer satisfaction by promptly addressing inquiries and resolving issues.
  • Demonstrated empathy and active listening skills when dealing with frustrated customers, diffusing tense situations effectively.
  • Enhanced client retention through exceptional service delivery and proactive communication.
  • Exceeded performance metrics consistently by prioritizing tasks effectively and efficiently.

Telecommunications Technician

Self-employed
02.2021 - 12.2024
  • Installed and configured new devices and system components.
  • Installed and repaired network cabling, hardware and software to maximize operational efficiency.
  • Collaborated with other technicians to troubleshoot and resolve technical issues.
  • Responded to service requests during and after business hours.
  • Implemented new telecommunications systems, enhancing overall efficiency and productivity.

Education

No Degree - Business

Grossmont College
La Mesa, CA

High School Diploma -

San Diego Community School
El Cajon, CA
08-2021

Skills

  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Attention to detail
  • Reliability
  • Adaptability and flexibility
  • Self motivation
  • Interpersonal skills
  • Goal setting

Timeline

Service Advocate

Target
11.2024 - Current

Telecommunications Technician

Self-employed
02.2021 - 12.2024

No Degree - Business

Grossmont College

High School Diploma -

San Diego Community School

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Riley Platt