Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Riley Parker

Port Moody,BC

Summary

Experienced with customer service and animal care in retail setting. Utilizes strong organizational skills to maintain well-stocked and clean store environment. Knowledge of various pet needs and products to assist customers effectively.

Overview

4
4
years of professional experience
1
1
Certification

Work History

FOH Manager

Rocky Point Spirits
07.2024 - Current
  • Handled customer complaints effectively, garnering over 50 positive reviews.
  • Trained staff on service procedures.
  • Implemented promotional activities to drive sales and foot traffic.

Administrative Assistant

Hymach Industries
06.2023 - 06.2024
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns, and building relationships.
  • Adhered to deadlines while coordinating multiple projects.

Assistant Manager

Mr. Pets
03.2021 - 05.2023
  • Managed administrative duties, including inventory management, fulfilling orders, and cash-outs
  • Maintained exceptional service while operating POS, washing and grooming pets, and providing knowledgeable assistance

Education

High School Diploma -

Port Moody Secondary
Port Moody
06-2023

Skills

  • Scheduling staff
  • Complaint handling
  • Marketing support
  • Conflict resolution
  • Task delegation

Certification

  • CPR/AED Certification.
  • Provincial Hand Hygiene.

Timeline

FOH Manager

Rocky Point Spirits
07.2024 - Current

Administrative Assistant

Hymach Industries
06.2023 - 06.2024

Assistant Manager

Mr. Pets
03.2021 - 05.2023

High School Diploma -

Port Moody Secondary

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Riley Parker