Riley Parker
Port Moody,BC
Summary
Experienced with customer service and animal care in retail setting. Utilizes strong organizational skills to maintain well-stocked and clean store environment. Knowledge of various pet needs and products to assist customers effectively.
Overview
4
4
years of professional experience
1
1
Certification
Work History
FOH Manager
Rocky Point Spirits
Port Moody, BC
07.2024 - Current
- Handled customer complaints effectively, garnering over 50 positive reviews.
- Trained staff on service procedures.
- Implemented promotional activities to drive sales and foot traffic.
Administrative Assistant
Hymach Industries
Vancouver, BC
06.2023 - 06.2024
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns, and building relationships.
- Adhered to deadlines while coordinating multiple projects.
Assistant Manager
Mr. Pets
Coquitlam, BC
03.2021 - 05.2023
- Managed administrative duties, including inventory management, fulfilling orders, and cash-outs
- Maintained exceptional service while operating POS, washing and grooming pets, and providing knowledgeable assistance
Education
High School Diploma -
Port Moody Secondary
Port Moody06-2023
Skills
- Scheduling staff
- Complaint handling
- Marketing support
- Conflict resolution
- Task delegation
Certification
- CPR/AED Certification.
- Provincial Hand Hygiene.
Timeline
FOH Manager
Rocky Point Spirits
07.2024 - Current
Administrative Assistant
Hymach Industries
06.2023 - 06.2024
Assistant Manager
Mr. Pets
03.2021 - 05.2023
High School Diploma -
Port Moody Secondary