Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance.
Overview
1
1
year of professional experience
Work History
Cashier
Hanks Pasteries
Port Perry, ON
08.2023 - Current
Resolved customer complaints professionally in accordance with company policy.
Greeted customers and answered any questions they had about the store's products and services.
Ensured compliance with all safety regulations within the store environment.
Assisted customers over the phone regarding store operations, product information and order placement.
Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
Provided excellent customer service while promoting loyalty programs to increase sales potential.
Issued receipts, refunds, credits or change due to customers.
Performed other duties as assigned by management.
Conducted price checks for special orders or discounts as requested by customers.
Followed company security procedures for handling large sums of money.
Organized promotional displays or arrange merchandise on counters or tables to promote sales.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Stocked shelves with merchandise when needed.
Processed returns and exchanges of merchandise in accordance with store policies.
Balanced daily transactions on a computerized point-of-sale system.
Operated cash register or POS system to receive payment by cash, check and credit card.
Preserved appearance of store by arranging and replenishing displays and merchandise racks.
Accepted cash and credit card payments, issued receipts and provided change.
Offered customers carry-out service at completion of transaction.
Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
Boosted customer satisfaction levels by going extra mile to personalize service for each customer.