Riley Nicholson
Fredericton,NB
Summary
Dependable professional with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments. Empathetic and supportive of all clients and colleagues.
Overview
1
1
Certification
2
2
years of professional experience
Work History
Commercial Cleaner
Service Master
Fredericton, NB
08.2026 - Current
- Cleaned offices, hallways, and restrooms for ServiceMaster client sites
- Disinfected high-touch surfaces using approved cleaning chemicals and procedures
- Vacuumed carpets and mopped hard floors throughout assigned buildings
- Emptied trash and replaced liners in work areas and common spaces
- Followed site cleaning schedules and quality standards for each property
- Replenished supply of hand soap, paper towels, and other consumables.
Hostess/Busser
MoCo Downtown
Fredericton, NB
03.2026 - 08.2026
- Greeted guests promptly and guided seating in busy dining areas.
- Managed waitlist flow and communicated table status with kitchen staff.
- Reset tables and prepared dining spaces for next seating.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Supported restaurant team with friendly service and clean guest areas.
- Trained new employees to perform duties.
Key Holder
La Vie en Rose
Fredericton, NB
06.2025 - 03.2026
- Opened and closed retail store using key holder procedures.
- Supervised sales associates to ensure smooth daily floor operations and enhance customer experience.
- Managed cash counts and secured tills during closing shifts to maintain financial accuracy and security.
- Achieved daily sales goals while monitoring team performance against individual sales targets.
- Trained new team members on store policies and register use.
- Resolved customer concerns with clear communication and service focus.
- Maintained a safe and secure environment within the store.
Copy and Print Associate
Staples Canada
Fredericton, NB
06.2024 - 06.2025
- Assisted customers with copy, print, and finishing needs in Staples Canada store.
- Operated digital printers, copiers, and binders for custom print orders.
- Cut materials to specified dimensions for production., collated, laminated, and assembled finished materials for customer pickup.
- Explained product options, pricing, and turnaround times to customers.
- Maintained clean, organized print area and stocked supplies for daily service.
- Provided excellent customer service by answering questions and resolving issues promptly.
Education
Some College (No Degree) - Social Service Community Worker
New Brunswick Community College
Fredericton, NBFredericton High School
Fredericton, NBSkills
- Time management
- Problem solving
- Clear communication
- Conflict resolution
- Professional judgment
- Active listening
- Empathy display
- Client advocacy
- Mental health
Certification
- Making Sense of Trauma Webinar
- Brain Story
- WorkSafe NB
- Aging in New Brunswick Webinars
School Placement
- Meaningful Connections Oromocto - Assists and supports people diagnosed with Dementia. “We do care differently.”
Timeline
Commercial Cleaner
Service Master
08.2026 - Current
Hostess/Busser
MoCo Downtown
03.2026 - 08.2026
Key Holder
La Vie en Rose
06.2025 - 03.2026
Copy and Print Associate
Staples Canada
06.2024 - 06.2025
Some College (No Degree) - Social Service Community Worker
New Brunswick Community College
Fredericton High School