Riley Joslin
Santee
Summary
Skilled barista with proven ability to deliver exceptional customer service in high-volume environments. Proficient in POS system operations and latte art, ensuring quality and efficiency during peak hours. Committed to maintaining cleanliness and organization to enhance customer experience.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Medical Assistant Float Dermatology
Sharp Rees-Stealy
11.2023 - Current
- Assisted dermatologists with procedures, including biopsies, cryotherapy, and excisions, ensuring patient comfort and procedural accuracy.
- Scribed for providers efficiently in a fast-paced environment, enhancing communication and documentation quality.
- Explored EMR systems Touchworks and Epic to identify opportunities for workflow enhancements.
Barista
Better Buzz Coffee
La Mesa
09.2024 - 08.2025
- Guided customers with menu selections to increase sales of larger and new drinks while delivering excellent service.
- Crafted high-quality beverages to enhance customer satisfaction and experience.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Ensured cleanliness and organization of coffee preparation area to maintain operational efficiency.
MA Internship
Unique Healthcare/Fitness for Women
08.2023 - 09.2023
- Performed Medical Assistant duties in fast-paced gynecology clinic, supporting patient care and clinic operations.
- Documented vitals and administered injections for weight loss patients, contributing to treatment effectiveness and patient satisfaction.
- Assisted the doctor with various procedures, such as D&C, biopsies, colposcopy, and IUD insertions.
- Managed front desk operations in busy clinic environment, ensuring smooth patient flow and enhancing overall patient experience.
Barista
Starbucks
11.2021 - 06.2023
- Experienced barista with a strong customer service background.
- Maintained calm, professional demeanor in fast-paced environment, quickly addressing customer needs and resolving inquiries.
- Multitasked effectively in fast-paced environment while ensuring attention to detail.
Team Member
Chick-fil-A
04.2021 - 11.2021
- Delivered drive-through services by taking orders, processing payments, and promptly serving food while maintaining a friendly demeanor.
- Implemented COVID-19 safety protocols by increasing sanitization, enforcing mask policies, and managing customer capacity.
- Provided exceptional customer service in a fast-paced restaurant environment.
- Assisted in food preparation and ensured cleanliness of workstations.
- Operated cash register and processed customer transactions efficiently.
Education
MAJOR IN NURSING -
Grossmont College
04-2026
Medical Assistant Certification -
Health Occupations Center
Santee, CA08-2023
HIGH SCHOOL DIPLOMA -
West Hills High School
Santee, CA01-2023
Skills
- Attention to detail
- Time Management
- Teamwork
- Empathy
Languages
ASL, intermediate
Certification
- Medical Assistant Certification
Timeline
Barista
Better Buzz Coffee
09.2024 - 08.2025
Medical Assistant Float Dermatology
Sharp Rees-Stealy
11.2023 - Current
MA Internship
Unique Healthcare/Fitness for Women
08.2023 - 09.2023
Barista
Starbucks
11.2021 - 06.2023
Team Member
Chick-fil-A
04.2021 - 11.2021
MAJOR IN NURSING -
Grossmont College
Medical Assistant Certification -
Health Occupations Center
HIGH SCHOOL DIPLOMA -
West Hills High School