Riley Fenz
Newmarket,ON
Summary
Dynamic and results-oriented professional with extensive experience in customer service and garden center work. Excelled in team collaboration and problem-solving, enhancing customer satisfaction and loyalty. Demonstrated expertise in plant maintenance and sales, alongside a friendly and positive attitude. Proven track record of improving foot traffic through effective promotions and exceptional service.
Lawncare professional with reputation for high standards and achieving excellent results. Proven ability to maintain lush, well-kept lawns, ensuring client satisfaction. Known for strong communication with team and adaptability in changing environments. Skilled in aerating, weed spraying, and pest control with focus on efficiency and attention to detail.
Overview
3
3
years of professional experience
Work History
Aerator
WeedMan Lawncare
08.2024 - Current
Operated aerator machine efficiently and effectively and made repairs on machine throughout the day- Identified Problems on lawn with customer's and provided various services for solution
- Promoted healthy lawn growth and maintenance with regular application of appropriate fertilizers. grass seed, grub and weed spray on costumer's lawns.
- Door Knocking to provide best priced quotes during winter season
Garden Center Associate
Rona Plus
10.2023 - 08.2024
- Collaborated with team members to execute seasonal promotions and events for increased foot traffic.
- Listened to customer needs and desires to identify and recommend optimal products.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Educated customers on plant maintenance techniques for optimal growth and longevity.
- Performed cash, card, and check transactions to complete customer purchases.
- Worked flexible schedule and extra shifts to meet business needs.
Garden Center Sales Associate
Bonanza Gardens (Costco)
03.2023 - 07.2023
- Restocked shelves with new plants each day and rotated stock for optimal appearance.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Maintained a clean and inviting garden center environment for both employees and customers alike.
- Watered plants every day and regularly checked for naturally wilted parts to remove.
Cashier
Bath and Body Works
12.2022 - 03.2023
- Helped customers complete purchases, locate items, and join reward programs.
- Operated cash register to record transactions accurately and efficiently.
- Merchandised shelved on floor and in warehouse
- Upsold items to costumer's in a polite manner
Warehouse Worker
HomeSense
12.2021 - 11.2022
- Loaded, unloaded, and moved material to and from storage and production areas.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Participated in continuous improvement initiatives to streamline workflows and optimize productivity levels.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Assisted in receiving, stocking and distribution of merchandise.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Consistently lifted materials weighing as much as 150 pounds.
- Helped train new employees in safe practices and warehouse procedures.
Education
High School Diploma -
Sir William Mulock Secondary School
Newmarket, ON06-2021
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Excellent communication
- Calm under pressure
- Active listening
Languages
English
Full Professional
Interests
I enjoy playing chess, piano, boxing, Wrestling, Kart racing, human phycology, video-games and friends
Timeline
Aerator
WeedMan Lawncare
08.2024 - Current
Garden Center Associate
Rona Plus
10.2023 - 08.2024
Garden Center Sales Associate
Bonanza Gardens (Costco)
03.2023 - 07.2023
Cashier
Bath and Body Works
12.2022 - 03.2023
Warehouse Worker
HomeSense
12.2021 - 11.2022
High School Diploma -
Sir William Mulock Secondary School
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