Riley Dickson
Stoney Creek,Canada
Summary
I consider myself to be an enthusiastic and highly motivated individual, who thrives in a team setting, as well as an independent one. I am seeking a position which will allow me to grow both personally and professionally, while providing excellent customer service and getting to display my skills to the best of my ability.
Overview
10
10
years of professional experience
Work History
Server/Bartender
Chuggys tap and grill
03.2021 - Current
- Greet and seat guests promptly
- Provide excellent customer service
- Possess strong menu knowledge and be able to answer any questions guests may have
- Serve food and drinks
- Address any guest complaints or concerns kindly and professionally
- Handle cash and card payments
- Adhere to all SmartServe standards and guidlines
Customer Service Representative
Liquor Control Board of Ontario LCBO
04.2020 - 05.2023
- Customer engagement
- Possessing strong product knowledge
- Assisted with receiving of inventory
- Assisted with unloading product deliveries
- Kept the store stocked, clean, and organized
- Strong cash management skills
Personal Trainer
Goodlife Fitness
09.2015 - 05.2020
- Developed, planned, and led personal and group fitness sessions as well as well-known specialty fitness programs.
- Demonstrated proper technique for exercises to avoid injuries.
- Improved client fitness levels by developing personalized workout plans and monitoring progress.
- Explained exercise modifications and contraindicated movements to participants with history of injury.
- Maintained detailed records of all client interactions including progress notes, goal tracking updates allowing for easy assessment adjustments when needed.
Operations Manager
World footwear imports
01.2015 - 12.2017
- Accounts Receivable/Payable
- In charge of taking inbound phone calls and making outbound phone calls
- Complete weekly customer service reports with all employees
- Developed and maintained relationships with external vendors and suppliers.
- Hold weekly meetings regarding our progress with customers
- Work closely with warehousing with shipping details
- Daily communication with overseas regarding shipping/purchasing
Education
Personal Training Specialist - Health And Fitness
Can Fit Pro
Toronto05-2020
High School Diploma -
Ancaster High School
Ancaster06-2013
Skills
- Strong Work Ethic
- Exceptional customer service skills
- Problem-solving and Critical thinking
- Team player and independent worker
- Highly motivated and focused
Timeline
Server/Bartender
Chuggys tap and grill
03.2021 - Current
Customer Service Representative
Liquor Control Board of Ontario LCBO
04.2020 - 05.2023
Personal Trainer
Goodlife Fitness
09.2015 - 05.2020
Operations Manager
World footwear imports
01.2015 - 12.2017
Personal Training Specialist - Health And Fitness
Can Fit Pro
High School Diploma -
Ancaster High School
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