Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Rileigh Sabourin

Stirling,ON

Summary

Experienced with operational management, team leadership, and customer service excellence. Utilizes strategic planning and problem-solving to enhance store efficiency. Track record of achieving sales targets and maintaining high standards in store presentation.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Sales/Store Manager

Ricart Branded Apparel and Promo
10.2023 - 06.2025
  • Proven ability to learn quickly and adapt to new situations while working effectively in fast-paced environments.
  • Coordinated with sales teams to align marketing and sales strategies, driving revenue growth.
  • Managed daily operations to ensure smooth functioning of store, maintaining clean, safe environment for customers along with cash control, and store opening and closing procedures.
  • Boosted brand visibility by developing and implementing creative social media campaigns.

Decorator & Receptionist

GLI Promotions
06.2022 - 09.2023
  • Collaborated with clients to develop personalized design concepts, resulting in uniquely tailored spaces.
  • Consistently received positive feedback from clients regarding attention to detail, creativity, professionalism.
  • Organized workflow efficiently to meet tight deadlines, enabling timely project completion.
  • Collaborated with design team to ensure accurate reproduction of client artwork for all decoration projects.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Inside Sales/Manager

Fully Promoted
03.2021 - 06.2022
  • Developed strong relationships with clients through consistent communication and exceptional customer service.
  • Liaised with clients via email or phone to identify and address needs, growing existing accounts through cross-selling.
  • Collaborated with cross-functional teams to develop targeted marketing campaigns that drove lead generation and higher sales.
  • Directed initiatives to improve work environment, company culture or overall business strategy.
  • Implemented quality control systems to boost overall product consistency and reliability.

After Hours Receptionist/Marketing

Kenetic Energy LTD
10.2019 - 03.2021
    • Confirmed appointments, communicated with clients, and updated client records.
    • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance, in person and on phone.
    • Answered phone promptly and directed incoming calls to correct offices.
    • Increased brand awareness by implementing targeted marketing campaigns.
    • Expedited daily office tasks such as mail distribution, document scanning, photocopying, and data entry to ensure smooth workflow.

Team Lead/Marketing

Dooher's Bakery
09.2019 - 03.2021
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Managed multiple social media platforms, ensuring consistent and impactful brand messaging.
  • Complied with health and safety codes to protect staff and customers.

Team Lead

Nikon Canada
04.2015 - 09.2019
  • Managed a high volume of calls daily, maintaining composure under pressure while providing exceptional service.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Maintained a high level of product knowledge to provide accurate information and support to customers.
  • Completed data entry tasks with accuracy and efficiency while following established procedures to enter and process data correctly.

Education

Diploma - Digital Photography and Small Business Management

Niagara College
Welland, ON
04.2015

Diploma - Art and Design Foundation

George Brown College
Toronto, ON
08.2013

Skills

  • Customer service
  • Problem-solving
  • Customer relations
  • Multitasking and organization
  • Store operations
  • Team leadership
  • Technical sales support

Languages

French
Limited Working

Certification

  • Customer Service Training - 2015
  • Administration Training - 2016
  • Photography Training - 2013 to 2015
  • French Immersion - 1998 to 2012

Timeline

Sales/Store Manager

Ricart Branded Apparel and Promo
10.2023 - 06.2025

Decorator & Receptionist

GLI Promotions
06.2022 - 09.2023

Inside Sales/Manager

Fully Promoted
03.2021 - 06.2022

After Hours Receptionist/Marketing

Kenetic Energy LTD
10.2019 - 03.2021

Team Lead/Marketing

Dooher's Bakery
09.2019 - 03.2021

Team Lead

Nikon Canada
04.2015 - 09.2019

Diploma - Digital Photography and Small Business Management

Niagara College

Diploma - Art and Design Foundation

George Brown College

Similar Profiles

CREATE PROFILE
Rileigh Sabourin