Rilee Day
Hermosa Beach
Summary
Results-oriented achiever with a proven track record of exceeding targets and driving success in fast-paced environments. Thorough team contributor with strong organizational capabilities. Extensive experience in handling multiple projects simultaneously while ensuring accuracy. Excels at prioritizing tasks and consistently meeting deadlines while maintaining high standards. Showcases versatile skills in task management, problem-solving, and interdepartmental collaboration.
Overview
3
3
years of professional experience
Work History
Private Office Coordinator
Irongate
05.2024 - 04.2025
- Managed all client services for members and guests of the Costa Palmas Club community, located on the East Cape in Los Cabos, Mexico.
- Served as lead contact and coordinator for all real estate prospects and VIP guests’ experiences and reservations at Four Seasons Los Cabos.
- Oversaw all logistics including itineraries, special requests, activities and transportation.
- Enhanced communication within the team through regular meetings and detailed reporting.
- Collaborated with both LA and Mexico-based colleagues to enrich the member/guest experience and drive real estate sales.
- Optimized the sales team's organization by providing daily, weekly, and monthly prospective buyer visit reports.
- Developed strong relationships with prospects and members by providing exceptional customer service and timely communication.
- Adapted to new software platforms integrated to aid in greater organization, more efficient reporting, and better interdepartmental connectivity.
- Efficiently managed multiple clients at once while successfully adhering to deadlines.
Administrative Marketing Coordinator
Beach Braces Orthodontics
05.2023 - 11.2023
- Oversaw patient relations by completing patient intake questionnaires, addressing incoming and outgoing paperwork, and coordinating inter-office collaborations
- Communicated with patients, doctors, clinicians, and managers to ensure receipt and completion of services
- Developed marketing campaigns to increase customer satisfaction and engagement with the practice
- Managed promotions including contests, advertisements, and social media to improve patients and patient treatments resulting in an increase of 5% from the year prior
- Executed and analyzed patient reports on a daily, weekly, and monthly basis using Dolphin and Gaidge CRM software to assess missed appointments and patient behavior to adapt services
Assistant/Intern
Peak Visory Consulting
05.2022 - 05.2023
- Supported the CEO by engaging prospective clients to assess business needs resulting in securing clientele
- Improved departmental communication across 4 departments and 20 employees by creating group messaging via Slack leading to more efficient communication, teamwork, and goal completion
- Coordinated in-person and remote meetings between clients and company leadership to pitch consultative services resulting in 70% new clients
- Researched 15 colleges and universities utilizing vertical farming to propose new business LED lighting clients
- Documented and presented findings using Microsoft Excel and PowerPoint
Intern
Garden School Foundation
08.2022 - 12.2022
- Collaborated with garden director to educate 270 elementary students on plants and gardening techniques
- Facilitated education and experiential learning activities to implement healthier and sustainable behaviors
- Instructed students on the intersection of environmental justice, food, and culture
- Inventoried 50 different seed-varieties using Excel per season, type, and date to determine viability and re-stock supplies
Education
Bachelor of Science - Environmental Studies
University of Southern California
Los Angeles, California12.2022
Skills
- Cross-functional collaboration
- Clear oral/written communication
- Efficient task management
- Multi-tasking strength
- Data entry
- Salesforce proficiency
- Schedule coordination
- Calendar management
Leadership Experience
- Special Olympics Coach, 01/16 to 12/19 - Collaborated with a team of 5 coaches to mentored and coach athletes through various physical events and mental challenges resulting in personal growth and feelings of accomplishment among the athletes, Coordinate transportation for 14 students to and from event locations
- Volunteer Volleyball Coach, 09/16 to 05/18 - Trained 30 middle-school students on volleyball fundamentals resulting in improved skills, better understanding of the game and earning 2nd place of 14 in a tournament, Coached students on the importance of teamwork and communication and its role in creating team cohesion
Timeline
Private Office Coordinator
Irongate
05.2024 - 04.2025
Administrative Marketing Coordinator
Beach Braces Orthodontics
05.2023 - 11.2023
Intern
Garden School Foundation
08.2022 - 12.2022
Assistant/Intern
Peak Visory Consulting
05.2022 - 05.2023
Bachelor of Science - Environmental Studies
University of Southern California
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