Rikku Nagata
Torrance
Summary
Experienced with coordinating program operations and administrative tasks to ensure efficient workflow. Utilizes organizational skills and effective communication to support team objectives. Knowledge of managing schedules, coordinating events, and fostering collaboration among team members.
Overview
11
11
years of professional experience
Work History
Program Assistant
Asia Society Southern California
07.2024 - Current
- Creating invoices
- Organizing invoices and supporting documentation for processing in NetSuite, track payments, follow-up as needed
- Tracking revenue and expenses in spreadsheets
- Logging donations, sponsorships and memberships in Salesforce; confirm accuracy of Salesforce reports
- Maintaining website – update images, create event pages, recap pages and photo galleries, update content
- Maintaining social media platforms – monitor daily, draft posts
- Identifying opportunities for brand promotion / content creation
- Maintaining membership records
- Execution of in-person meetings, including set-up/break down and AV needs.
Intern
Asia Society Southern California
08.2023 - 07.2024
- Helped maintain social media posts on apps such as TikTok and Instagram to increase engagement with online followers
- Promoted upcoming events through email newsletters and social media posts to help spread awareness
- Maintained organization's email account to help keep office inbox organized
Server/Host
Shinsengumi 2Go
04.2014 - 12.2019
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest
- Oversaw daily operations of service team, delegated tasks, and trained new staff
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness
- Kept register accurate through correct billing, payment processing, and cash management practices
Education
Bachelor of Arts - Public Relations
California State University, Long Beach
Long Beach, CA12-2023
Associate of Arts - English
El Camino College
Torrance, CA08-2021
Skills
- Microsoft Office
- Adobe Indesign
- Salesforce
- Data entry
- Scheduling management
- Administrative support
- Database management
Languages
English
Native or Bilingual
Japanese
Full Professional
Timeline
Program Assistant
Asia Society Southern California
07.2024 - Current
Intern
Asia Society Southern California
08.2023 - 07.2024
Server/Host
Shinsengumi 2Go
04.2014 - 12.2019
Bachelor of Arts - Public Relations
California State University, Long Beach
Associate of Arts - English
El Camino College
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