Rikki Velestuk
Regina,SK
Summary
Dedicated and versatile with the proven ability to lead teams, manage operations, and provide compassionate care. Strong attributes in multi-tasking, problem-solving, loyalty and determination. Thriving in dynamic environments and committed to excellence, innovation and collaboration. Passionate in improving patient care, implementing forward-thinking initiatives and enhancing workplace morale. Commitment to driving both personal and community advancement.
Overview
17
17
years of professional experience
Work History
Administrative Assistant
Queen City Medical
01.2025 - Current
- Execute front desk operations including high-volume phone calls, faxes, patient scheduling, and coordination of referrals
- Utilize Accuro EMR to manage patient records with accuracy and confidentiality, schedule appointments, and appropriately file and forward clinical documents
- Prepare medical documentation, requisitions, referrals, and insurance forms with accuracy
- Process billing, payments and insurance claims in compliance with provincial healthcare regulations
- Assist in patient care and procedures with professionalism, care and efficiency
Continuing Care Assistant
Saskatchewan Health Authority
09.2008 - Current
- Provide patient-centered compassionate care and support to patients in acute, long term and home care settings
- Communicate effectively with interdisciplinary teams to identify solutions to patient specific concerns as they arrive to continue to provide quality and efficient care
- Utilize safe practices including proper use of PPE, safe transfer protocols and personal safety, as well as proper documentation and reporting procedures
- Adapt to unique and diverse environments, cultures and needs with professionalism and inclusion
- Work independently and self manage by providing in-home care without direct supervision
- Participant in the CCA Working Group, recently presenting a revised onboarding program to leadership to help new hires feel welcomed, informed and equipped to succeed in their new position
Chef and Front of House
The Creek in Cathedral Bistro
09.2012 - 06.2021
- Began in Head Chef position leading a team of culinary professionals
- Directed back of house functions, created seasonal menus, and trained and mentored staff
- Responsible for inventory control, vendor relationships, cost analysis and business efficiencies
- Developed leadership skills through delegation, time management and team collaboration
- Upheld food safety regulations complying to health department guidelines
- Modified recipes to accommodate dietary restrictions and allergies
- Accountable for safety, quality, consistency, cleanliness, rapport and morale
- Skilled ability to work in fast-paced and high pressure circumstances
- Worked closely with front of house staff to facilitate excellent customer service
- Worked as front of house staff after leaving head chef position
- Strong ability to multitask while staying organized, productive and hospitable to customers
- Handled cash transactions accurately and balanced daily financial reports
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu sourcing, ingredients and cooking methods
Haute Couture Cuisine
Owner
12.2013 - 08.2015
- Provided private catering, event planning and personal chef services
- Managed business operations including budgeting, marketing and client relations
- Developed and managed a successful meal delivery service focusing on health-conscious cuisine
- Created and maintained strong partnerships
- Demonstrated strong organizational and time management skills while managing multiple projects, working within tight deadlines and fast paced environments productively
Education
Course Completion - Anatomy And Physiology 2
Saskatchewan Polytechnic
Regina, SK01-2018
Course Completion - Anatomy And Physiology 1
Saskatchewan Polytechnic
Regina, SK01-2017
Course Completion - Foundations of Sociology 160
Saskatchewan Polytechnic
Regina, SK01-2017
Diploma - Culinary Arts
Pacific Institute of Culinary Arts
Vancouver, BC03-2011
Diploma - Continuing Care Assistant
Saskatchewan Institute of Applied Science And Technology
Whitewood, SK05-2008
Skills
Leadership and team management
Mentorship
Relationship building and collaboration and advocacy
Adaptability and resilience
Community engagement and wellness promotion
Organizational efficiency, multi-tasking and problem solving
Entrepreneurial and business management
Timeline
Administrative Assistant
Queen City Medical
01.2025 - Current
Haute Couture Cuisine
Owner
12.2013 - 08.2015
Chef and Front of House
The Creek in Cathedral Bistro
09.2012 - 06.2021
Continuing Care Assistant
Saskatchewan Health Authority
09.2008 - Current
Course Completion - Anatomy And Physiology 2
Saskatchewan Polytechnic
Course Completion - Anatomy And Physiology 1
Saskatchewan Polytechnic
Course Completion - Foundations of Sociology 160
Saskatchewan Polytechnic
Diploma - Culinary Arts
Pacific Institute of Culinary Arts
Diploma - Continuing Care Assistant
Saskatchewan Institute of Applied Science And Technology
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