Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Interests
Timeline
Generic

Rikki Leigh

Jarvis,Canada

Summary

Experienced with managing banquet events, ensuring smooth operations, and enhancing guest satisfaction. Utilizes effective team leadership and coordination to achieve outstanding service results. Strong understanding of event logistics, guest relations, and staff training.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Banquet Supervisor

Monthill Golf & Country Club
11.2018 - Current
  • Training and assigning duties to event staff
  • Banquet set- up according to Banquet Event Order
  • Over seeing high volume guests lists up to 300 people (wedding, corporate meetings etc.)
  • Ensuring event follows schedule and timeline
  • Food Expo ensuring accuracy of food orders
  • Communicated with kitchen staff regarding allergies etc
  • Delivered food and beverages to guests, ensure room cleanliness
  • Monitored dining room activity to ensure guest satisfaction
  • End of night cleanup, Cash out and distributing tips
  • Maintain building organization and cleanliness

Interior Painter

Interior Elements
11.2018 - 01.2024
  • Utilized various tools including rollers, brushes, spray guns, sanders
  • Prep, Paint interior and exterior surfaces
  • Responded promptly to customer inquiries regarding upcoming projects or changes made
  • Reviewed blueprints, color matching
  • Choosing wall colors and working with both clients and builder to pick cabinet styles/colors, flooring, backsplashes, and appropriate lighting fixtures

Landscape/Gardener

ACR Property Plus
04.2015 - 10.2018
  • Maintaining a list of residential and commercial properties gardens
  • Spring cleanup, planting new plants, trees laying sod
  • Tree and shrub removal
  • Driving tractor using trimmers, rakes, leaf blowers
  • Some concrete work, fence, and deck building
  • Fall cleanup, leaf removal, snow removal and salting

Key Holder/Supervisor

Boathouse Stores
10.2013 - 02.2015
  • Greeting and engaging with customers
  • Hiring and training of new staff
  • Merchandising, Managed inventory
  • Received and processed online orders
  • Promoted store products
  • Operated point-of-sale systems
  • Performed daily opening and closing procedures
  • Created weekly shift schedule
  • Money handling and nightly bank deposits
  • Maintain cleanliness of store

Assistant Pet Groomer

Hair of the Dog
11.2005 - 09.2007
  • Reception, booking appointments, billing customers
  • Mixing shampoos and conditioners
  • Bathing dog/ cats
  • Drying and brushing fur, cleaning ears
  • Cleaning facility


Education

No Degree - Pre-Health Sciences

Niagara College
Niagara-on-the-Lake, ON
06-2010

High School Diploma -

Delhi District Secondary School
Delhi, ON
06-2005

Skills

  • Guest relations
  • Event management
  • Banquet operations
  • Food safety
  • Banquet setup
  • Staff leadership

Accomplishments

  • Supervised team of 5-13 staff members.

Certification

  • Red Cross First Aid/CPR AED Certified
  • St. John Ambulance MFR Certified

Interests

  • Animal Care
  • Kayaking
  • Gardening
  • Backpacking and Hiking
  • Embracing outdoor adventures such as back lake camping and fishing

Timeline

Banquet Supervisor

Monthill Golf & Country Club
11.2018 - Current

Interior Painter

Interior Elements
11.2018 - 01.2024

Landscape/Gardener

ACR Property Plus
04.2015 - 10.2018

Key Holder/Supervisor

Boathouse Stores
10.2013 - 02.2015

Assistant Pet Groomer

Hair of the Dog
11.2005 - 09.2007

No Degree - Pre-Health Sciences

Niagara College

High School Diploma -

Delhi District Secondary School
Rikki Leigh