Rikki Heerschap
St. Catharines,ON
Summary
Reliable professional skilled at directing and controlling traffic flow for vehicles and pedestrians. Proficient in use of hand signals and radios to communicate effectively with drivers. Uses understanding of traffic regulations and traffic engineering principles to uphold highest standards of safety. Accurately and efficiently set up traffic zones and plans. Communicated with on site contractors and supervisors.
Overview
11
11
years of professional experience
Work History
Traffic Controller
Four Aces Traffic Control
06.2020 - Current
- Communicated with team members using hand signals and radios.
- Assembled signs and cones to direct traffic through construction sites.
- Controlled pedestrian movements to prevent intrusion into work zones.
- Routed traffic around construction sites for worker and driver safety.
- Trained new traffic controllers to properly use traffic control devices and apply best practices.
- Worked with foreman to create effective temporary traffic control schemes.
- Directed traffic in construction sites to maintain safe conditions for workers and motorists.
Bartender/Server
Casablanca Winery Inn
09.2013 - 04.2020
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Bartender
Pyro Pub
06.2012 - 12.2014
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Education
High School Diploma -
West Park Secondary School
St. Catharines, ON06.1995
Skills
- Materials Movement
- Traffic Safety Expert
- Manual on Uniform Traffic Control Devices Expertise
- Project Requirements
- Two-Way Radio Proficiency
- Traffic Routing
- Traffic Sign Setup Knowledge
- Employee Relationships
- Training Junior Team Members
- Maintaining Clean Work Areas
- Emergency Situations
Languages
English
Timeline
Traffic Controller
Four Aces Traffic Control
06.2020 - Current
Bartender/Server
Casablanca Winery Inn
09.2013 - 04.2020
Bartender
Pyro Pub
06.2012 - 12.2014
High School Diploma -
West Park Secondary School
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