Riki Darwin
Cedar Pines Park,CA
Summary
Proven Store Manager with a proven track record at Ace Hardware & Garden Center, excelling in customer engagement and sales optimization. Skilled in greenhouse cultivation management and effective problem resolution, I successfully trained staff and enhanced product placement strategies, driving significant improvements in customer satisfaction and store performance.
Overview
10
10
years of professional experience
Work History
Store Manager
Ace Hardware & Garden Center
09.2023 - Current
- Managed daily store operations, ensuring efficient workflow and customer satisfaction.
- Assisted with hiring, training and mentoring new staff members.
- Analyzed sales data to optimize product placement and promotions.
- Managed daily operations of garden, ensuring optimal plant health and growth.
- Coordinated planting schedules based on seasonal conditions and crop rotation principles.
Department Manager
Home Depot
02.2015 - 09.2023
- Implemented pest management strategies to minimize damage while promoting biodiversity.
- Designed seasonal displays to showcase a variety of plant species throughout the year.
- Trained new employees on company policies, specific job duties, and general horticultural knowledge.
- Developed educational workshops to engage community members in gardening activities.
Field Service Plant Technician
Inside Plants
01.2015 - 07.2018
- Developed strong relationships with clients through excellent communication skills and professional demeanor.
- Educated clients about proper plant care techniques to support long-term success of the Plants
- Monitored plant health and growth conditions,exchanging if necessary
- Maintained clean and orderly work environments, while within clients property
Skills
- Customer engagement
- Effective problem resolution
- Relationship
- Strong organizational skills
- Proficient in plant pruning techniques
- Plant species recognition
- Garden design
- Greenhouse cultivation management
- Horticultural safety measures
- Sales and marketing
- Crop nutrition management
- Crop rotation
Timeline
Store Manager
Ace Hardware & Garden Center
09.2023 - Current
Department Manager
Home Depot
02.2015 - 09.2023
Field Service Plant Technician
Inside Plants
01.2015 - 07.2018
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