Summary
Overview
Work History
Education
Skills
Volunteer Experiences
References
Timeline
Generic

Rika Haughian

Turin,Alberta

Summary

Results-driven Financial Administrator with a proven track record at Canadian Dental Services, excelling in accounts receivable,reconciliation and billing dispute resolution. I leverage my detail-oriented approach and strong communication skills to enhance operational efficiency and customer satisfaction.

Overview

17
17
years of professional experience

Work History

Finacial Administrator

Canadian Dental Services
Lethbridge, Alberta
07.2018 - 11.2023
  • Completed and reconciled day-end and month-end reports, aged receivables, and production reports for senior management.
  • Prepared daily bank deposits.
  • Processed payments from insurance and patients.
  • Communicated with clients and insurance companies to address and resolve billing or payment disputes.
  • Provided training to new staff.

Financial Coordinator

Lethbridge Dental Surgical Suites
Lethbridge
05.2007 - 07.2018
  • Generated various types of reports related to month-end accounts receivable, cash summary, and production reports for senior management.
  • Reconciled day-end reports prepared bank deposits.
  • Process incoming receivables from insurance companies and patients.
  • Corresponded with insurance companies to find information regarding payment benefits.
  • Effectively communicated answers regarding billing, treatment and scheduling by phone and in-person.
  • Provided training, insight, and mentoring to newly hired employees.
  • Resolved customer complaints or answered customers' questions.

Education

High school diploma -

Port Hardy High School
01.1980

Skills

  • Detail-oriented, efficient, and organized, with excellent verbal communication skills, resourceful in the completion of projects, and effective at multitasking
  • Billing disputes resolution
  • Accounts reconciliation
  • Payment processing
  • Customer service
  • Problem solving
  • Microsoft Excel proficiency

Volunteer Experiences

  • President of Turin community centre for 10 years
  • assisted with application process for government funded projects such as new community centre , new playground
  • assisted with organizing fundraising events

References

References available upon request.

Timeline

Finacial Administrator

Canadian Dental Services
07.2018 - 11.2023

Financial Coordinator

Lethbridge Dental Surgical Suites
05.2007 - 07.2018

High school diploma -

Port Hardy High School

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Rika Haughian