Rijul Jain
Toronto,ON
Summary
To seek and maintain part-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Tim Hortons
09.2023 - 12.2023
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints and maintained clean and tidy checkout area.
Customer Service Associate
Zudio Apparels
04.2022 - 05.2023
- Informed customers about special promotions and provided detailed information for various products.
- Provided customer feedback to management and identified areas of improvement for products and services.
Dog Daycare Attendant
Garv Pet Shop
01.2021 - 09.2021
- Exercised animals regularly with walks and rigorous play activities.
- Gave animals proper attention to promote a secure environment and followed pet care instructions for dietary needs and medication regimens in the owner's absence.
Education
Post-graduate Diploma - Business Management
Lambton College in Toronto
08.2025
BBA -
Kurukshetra University
Haryana, India08.2022
Skills
- Cash Handling
- Product Merchandising
- Customer Complaint Resolution
- Drawer Management
- Merchandise Restocking
- POS System Operation
- Excellent communication
- Customer Service
Availability
Mondays, Tuesdays 4 PM - till closing, Wednesdays, Fridays, Sundays (4 PM - till closing)
Communication Skills
Throughout my academic and professional journey, I have honed exceptional communication skills that have proven invaluable in both team collaborations and client interactions. My active listening skills enable me to understand and respond effectively to colleagues and clients, fostering a culture of open communication and trust. I look forward to contributing these strengths to your team and helping to drive meaningful results.
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Customer Service Representative
Tim Hortons
09.2023 - 12.2023
Customer Service Associate
Zudio Apparels
04.2022 - 05.2023
Dog Daycare Attendant
Garv Pet Shop
01.2021 - 09.2021
Post-graduate Diploma - Business Management
Lambton College in Toronto
BBA -
Kurukshetra University
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