Rihanna Kivi
Greater Sudbury,ON
Summary
Energetically excelled as a Hostess at The Hilton Garden Inn, enhancing guest experiences by managing reservations and seating, followed by reducing wait times during peak hours. Demonstrating exceptional multitasking and empathy, skillfully balancing guest greetings with table readiness, showcasing a blend of hard group reservations management and patience.
Overview
2
2
years of professional experience
Work History
Hostess
The Hilton Garden Inn
06.2022 - Current
- Enhanced customer experiences by efficiently managing reservations and seating arrangements.
- Proactively assisted servers during busy times, helping food delivery and maintain high levels of guest satisfaction throughout their meal.
- Reduced wait times for guests by effectively coordinating with other team members during peak hours.
- Demonstrated strong multitasking skills, balancing responsibilities such as greeting guests, updating reservations, and clearing/re-setting tables
Education
No Degree -
St. Charles College
Sudbury, ON06.2025
Skills
- Table Bussing
- Effective Multitasking
- Group reservations management
- Patience and Empathy
- Table assignment
- Greeting guests
Languages
English
Full Professional
Timeline
Hostess
The Hilton Garden Inn
06.2022 - Current
No Degree -
St. Charles College
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