Rihanna Derbowka
Melville,SK
Summary
Personable and reliable with strong communication skills and positive attitude. Understands importance of customer service and safety procedures, with ability to adapt under any circumstance. Ready to ensure smooth and efficient experience for customers.
Overview
4
4
years of professional experience
Work History
Pump Attendant
Prairie Co-Op
Melville, SK
09.2025 - Current
- Operated fuel pumps and ensured proper fueling procedures for customer satisfaction.
- Assisted customers with inquiries regarding fuel types and pricing information.
- Resolved customer complaints promptly and professionally to enhance customer loyalty and increase client base.
- Collaborated with team members to improve service efficiency during peak hours.
- Provided excellent service through timely responses to customer inquiries and concerns.
- Received positive feedback from customers for providing friendly and attentive service during interactions.
- Handled cash transactions efficiently, balancing register drawers at the end of each shift.
Pump Attendant
Legacy Co-Op
Yorkton, SK
11.2024 - 09.2025
- Processed transactions accurately using point-of-sale systems to enhance customer experience.
- Demonstrated strong multitasking abilities while managing multiple vehicles'' refueling needs simultaneously without compromising quality of service or safety standards.
- Provided exceptional customer service by answering questions about fuel types and prices, as well as offering additional services and products available at the station.
- Participated in ongoing training programs provided by the employer, enhancing skills and industry knowledge.
- Ensured accurate record-keeping by meticulously documenting all completed transactions using the appropriate systems or software applications provided by the employer.
Youth Leader
BGC Yorkton
Yorkton, SK
08.2023 - 01.2025
- Led engaging youth programs fostering personal development and teamwork skills.
- Facilitated skill-building workshops enhancing communication and leadership among participants.
- Collaborated with local organizations to create partnerships enriching youth programming opportunities.
- Maintained good relationships with parents through regular communication and active participation in planned activities.
- Empowered young people by offering them opportunities to lead group discussions or present on topics they were passionate about.
- Established strong relationships with community organizations to expand outreach efforts for program enrollment.
- Managed event planning logistics, ensuring successful execution of various youth activities and outings.
Cheerleading Coach
Gridders Cheerleading
Yorkton, SK
08.2022 - 07.2023
- Developed and implemented training programs to enhance cheerleading skills and team performance.
- Coordinated practice schedules and events, ensuring optimal preparation for competitions.
- Mentored athletes in teamwork, discipline, and sportsmanship principles to foster personal growth.
- Cultivated a positive team culture through effective communication and motivational techniques.
- Fostered a positive and supportive environment, promoting teamwork and sportsmanship among cheerleaders.
- Managed scheduling for practices, performances, and competitions, ensuring timely communication with parents and team members.
Education
Certificate - Paramedicine
Suncrest College
Melville, SKYorkton Regional High School
Yorkton, SK06-2025
Skills
- Initiative and proactivity
- Cleanliness and organization
- Cash handling proficiency
- Record keeping accuracy
- Customer service
- Teamwork and collaboration
- Customer service and assistance
- Problem-solving
- Punctual and reliable
Languages
English
Full Professional
Timeline
Pump Attendant
Prairie Co-Op
09.2025 - Current
Pump Attendant
Legacy Co-Op
11.2024 - 09.2025
Youth Leader
BGC Yorkton
08.2023 - 01.2025
Cheerleading Coach
Gridders Cheerleading
08.2022 - 07.2023
Certificate - Paramedicine
Suncrest College
Yorkton Regional High School