Summary
Overview
Work History
Education
Skills
Reading and Helping Others
Timeline
Generic

RIGOBERT MAKANDA

Ottawa,ON

Summary

Experienced professional in the field of logistics and delivery, with varied skills in sorting, mail and package management, as well as punctual delivery. With a solid experience in receiving, sorting and dispatching parcels. Competent in the management of documentation related to shipments and receptions.

Overview

25
25
years of professional experience

Work History

GREENHOUSE RESEARCH TECHNICIAN

College Boreal
09.2022 - 04.2023
  • Participation in experimental research project on strawberries with cyclamen mite
  • Fertilization of plants in greenhouse
  • Kept work areas extremely clean and sanitized properly to avoid errors in research
  • Followed research protocols when gathering data and performing lab experiments

Freelancer

EXPRESS DELIVERY DRIVER, CitySprint
08.2019 - 01.2021
  • Responsible for timely and efficient delivery of packages and goods within same day delivery service
  • Optimized route planning to ensure on-time delivery, minimizing delays and maximizing efficiency
  • Secure and organized loading of parcels into delivery vehicle, ensuring protection of goods during transport
  • Compliance with transport and road safety regulations to ensure safe and reliable driving
  • Professional interaction with customers during delivery, answering questions and ensuring satisfaction with service
  • Effective time management to ensure that all deliveries are made on time
  • Prompt reporting of unforeseen problems and delays to logistics team to find appropriate solutions.

PARCEL RECEIVER/SORTER

Royal Mail
01.2016 - 06.2019
  • Effectively manage package receiving operations, verifying accuracy of quantities and documentation
  • Carefully sort incoming parcels to facilitate their storage and subsequent distribution according to their destination or nature
  • Cooperate with internal teams to coordinate receiving process, from unloading of goods to their placement in stock
  • Ensure optimal inventory management, maintaining accurate records of incoming and outgoing packages
  • Follow safety protocols for handling packages to prevent damage and accidents
  • Participate in quality inspection of packages to ensure their integrity in accordance with company standards.
  • Lifted and slid packages weighing up to 50lbs pounds on conveyor belts to transport items.
  • Requisitioned new supplies and maintained storage areas for smooth department operations

INTEGRATION MANAGER ASSISTANT

British Red Cross
09.2010 - 11.2015
  • In collaboration with service manager, plan actions to better help customers
  • Look for new strategies to improve services provided
  • Assist in preparation of internal budget
  • Search for new support partners
  • Maintain relationships with support partners
  • Assess customer needs and find appropriate solutions by providing them with information and supporting them in their efforts
  • Advise and guide newcomers in their different needs (Studies, work etc…)
  • Facilitate training workshops for volunteers
  • Mediation between clients and other public services (schools, police, social services, etc.) or private (such as landlords) by providing expertise
  • Monitor detention conditions in immigration detention centers

INTEGRATION AGENT

British Red Cross
07.2004 - 09.2010
  • Accompany asylum seekers and refugees in their settlement and integration procedures
  • Provide information on use of public services (health, social services, lawyers, etc.)
  • Provide support in administrative immigration procedures
  • Assist in various administrative tasks.

AGIS MILITARY OFFICER

Zairian Armed Forces, kinshasa
10.1998 - 03.2001
  • Supervise daily administrative operations of the health center
  • Ensure effective management of health system
  • Ensure that healthcare professionals perform their duties in a safe and efficient environment
  • Ensure that members of Congolese Armed Forces in Kinshasa garrison receive appropriate health care.

Education

College Diploma - Agriculture

College Boreal
Greater Sudbury, ON
04.2023

Certificate - Mediation And Conflict Resolution

Barnet & Southgate College
London, UK
07.2013

Bachelor in Management of Health Institutions - Management of Health Institutions

Institut Superieur Des Techniques Medicales (ISTM)
Kinshasa, DR Congo
07.1998

Skills

  • Expert in sorting of couriers and parcels, as well as in their distribution for fast and accurate delivery
  • Control of receipt and dispatch slips to ensure rigorous monitoring of shipments and deliveries
  • Ability to thoroughly inspect mail and packages to ensure integrity and compliance
  • Solid skills in logistics, allowing to optimize efficiency of sorting and delivery operations
  • Efficient experience in coordination of shipments and communication with suppliers, carriers and consignees
  • Knowledge of computer systems for tracking and managing parcels for efficient management of deliveries

Reading and Helping Others

I like reading as it allows me to learn new things to help me succeed in my work and relationships. 

Timeline

GREENHOUSE RESEARCH TECHNICIAN

College Boreal
09.2022 - 04.2023

Freelancer

EXPRESS DELIVERY DRIVER, CitySprint
08.2019 - 01.2021

PARCEL RECEIVER/SORTER

Royal Mail
01.2016 - 06.2019

INTEGRATION MANAGER ASSISTANT

British Red Cross
09.2010 - 11.2015

INTEGRATION AGENT

British Red Cross
07.2004 - 09.2010

AGIS MILITARY OFFICER

Zairian Armed Forces, kinshasa
10.1998 - 03.2001

College Diploma - Agriculture

College Boreal

Certificate - Mediation And Conflict Resolution

Barnet & Southgate College

Bachelor in Management of Health Institutions - Management of Health Institutions

Institut Superieur Des Techniques Medicales (ISTM)

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RIGOBERT MAKANDA