Real Estate Assistant
Heaps Estrin Real Estate Brokerage
- Provided administrative support, including answering phone calls, responding to emails, managing inventory, and coordinating and scheduling property showings
- Managed MLS updates to ensure internal and external agents have accurate information on available listings and sold properties
- Managed and audited SkySlope regularly to ensure that all transactions and documents were properly stored and accessible to agents
- Utilized CRM software to coordinate and maintain client relationship, which increased client retention, interest and referrals by 15%.
- Enhanced client satisfaction by providing exceptional administrative support and maintaining open communication lines between agents and clients.
- Streamlined property listing process for increased efficiency, utilizing MLS systems and various real estate websites.
- Assisted in closing transactions smoothly by preparing necessary documentation and coordinating with title companies, lenders, and inspectors.
- Improved office organization through the implementation of efficient filing systems, database management, and document preparation.
- Contributed to successful marketing campaigns by creating visually appealing promotional materials for properties and open houses.
- Supported agents in managing multiple transactions simultaneously, ensuring deadlines were met consistently.
- Boosted team productivity with effective calendar management for appointments, showings, closings, and meetings.
- Kept agents informed of potential new leads by monitoring MLS updates regularly to identify new opportunities within the local market.
- Prepared and maintained accurate property listings, sales contracts and closing documents.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
