RIFATBANU JARIWALA
Summary
Energetic Supervisor successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success.
Overview
5
5
years of professional experience
Work History
Supervisor
Popeyes
12.2021 - 01.2024
- Opening and closing of the store
- Cashing at the counter
- Placing of the order
- Accurate packaging of the order
- Dealing with calm behavior with the customer
- Overseeing food preparation and presentation
- Maintain a clean, safe and sanitary work station, equipment and utensils
- Perform other job duties as assigned.
Administrative Assistant
Law Office of Ansari & Co.
01.2020 - 08.2021
- Greeted visitors
- Answered phones, messages, and emails of the customers
- Schedule and coordinate meetings, appointments for supervisors and managers
- Typed documents such as drafts, memos, and prepared reports weekly for management
- Prepared monthly Financials
- Overseeing Office operations
- Highly effective in developing a positive and productive work environment
- Strong commitment to cooperative teamwork.
Customer Service Executive
D-Mart
05.2019 - 12.2019
- Greeted customers when entering or leaving the store
- Handling cash, accuracy and attention to details
- Overseeing the customer service process
- Possessing excellent product knowledge to enhance customer support
- Resolved customer's complaints while identifying problems and taking appropriate corrective action, increasing client retention ratio significantly.
Education
BUSINESS – FINANCE – diploma - Finance
Conestoga College
Kitchener, ON08.2023
Skills
- Good listening skills
- Team player
- Quick learner
- Organization skills
- Creative problem-solving skills
- Time management skills
- Good knowledge of Microsoft office (Excel, Word, Power point, Outlook)
- Attention to details
- Effective communication and interpersonal skills
- Customer relation management
- Training and mentoring
- Goal-Oriented
- Staff Management
- Complex Problem-Solving
- Inventory Control
- Processes and procedures
- Priority management
Languages
English
Full Professional
Urdu
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Supervisor
Popeyes
12.2021 - 01.2024
Administrative Assistant
Law Office of Ansari & Co.
01.2020 - 08.2021
Customer Service Executive
D-Mart
05.2019 - 12.2019
BUSINESS – FINANCE – diploma - Finance
Conestoga College