RIFAH TASNIM ALAM
Surrey,BC
Summary
Motivated professional with a Bachelor’s degree in Medicine and a strong background in retail sales and customer service. Seeking a role in healthcare or dental reception and administration where I can integrate my medical knowledge with exceptional communication and organizational skills to provide outstanding support and enhance patient experiences.
Overview
5
5
years of professional experience
Work History
Sales Associate
Leon's furniture
Langley, British Columbia
11.2024 - Current
- Assist customers in identifying the product that meets their needs and preferences.
- Achieve sales targets and value added products and services through personalized service and effective product presentations.
- Proficient in offering financing solutions to customers through retail financing platforms.
- Maintain a thorough understanding of product features and promotions to guide customers.
- Build relationships with clients to drive repeat business and referrals.
Sales Associate
Hudson's Bay
Vancouver, BC
09.2022 - 07.2023
- Delivered exceptional customer service by actively engaging with customers to understand their needs and provide tailored solutions.
- Processed transactions efficiently using Point of Sales systems, ensuring accuracy and customer satisfaction.
- Promoted and opened store credit accounts, contributing to customer loyalty and sales growth.
- Maintained a welcoming and organized retail environment to enhance the shopping experience.
- Executed daily operational tasks, including cash handling and store opening/closing procedures, with attention to detail.
Intern Doctor
Islami Bank Medical College Bangladesh
Bangladesh
06.2020 - 06.2021
- Aided in patient care, boosting communication and empathy.
- Consulted with external experts to ensure comprehensive patient care.
- Ensured understanding of medical terms by explaining them in patient-friendly ways.
Education
Bachelor - Medicine
Rajshahi University
Bangladesh11-2019
Skills
- Sales and Customer Service
- Patient-focused care and empathy
- Knowledge of Medical Terminology
- Instant Credit and Financing Solutions
- Point of Sale Systems
- Client Relationship Management
- Effective communication and problem-solving
- Adaptability and team collaboration
Languages
English
Professional
Hindi
Professional
Timeline
Sales Associate
Leon's furniture
11.2024 - Current
Sales Associate
Hudson's Bay
09.2022 - 07.2023
Intern Doctor
Islami Bank Medical College Bangladesh
06.2020 - 06.2021
Bachelor - Medicine
Rajshahi University
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