Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jerieza Mae Hernandez

Saskatoon,SK

Summary

Confident young professional with a passion for learning and development. Current University student seeking for opportunities in jobs and volunteering for enhanced experience. Demonstrates exceptional adaptability and effective communication. Goal-oriented individual with a commitment to excellence. Mastered POS systems and excelled in enhancing customer experiences, contributing significantly to store goals.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Key Holder

Garage Clothing Store
05.2023 - Current
  • Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
  • Performed daily opening and closing procedures such as counting the cash drawer, balancing receipts, and reconciling discrepancies.
  • Processed sales transactions quickly and accurately using POS system while maintaining a high level of customer service.
  • Supported store manager in achievement of store goals and KPI's.
  • Trained newly hired sales team in upselling techniques.

Sales Associate

Bikini Village
05.2023 - 09.2023
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

Crew Member

McDonald's
10.2017 - 12.2020
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Provided excellent customer service by greeting customers and meeting quality expectations.

Education

Bachelor of Arts - Psychology

University of Saskatchewan
Saskatoon, SK
04.2025

Skills

  • Handled POS system
  • Training and mentoring
  • Adaptability
  • Effective Communication
  • Analytical Thinking
  • Leadership

Certification


  • Food Safety Handling
  • WHMIS 2015 for Saskatchewan Workers

Timeline

Key Holder

Garage Clothing Store
05.2023 - Current

Sales Associate

Bikini Village
05.2023 - 09.2023

Crew Member

McDonald's
10.2017 - 12.2020

Bachelor of Arts - Psychology

University of Saskatchewan

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Jerieza Mae Hernandez