RIELYN WOODS
Victoria,Canada
Summary
Dedicated professional with extensive experience in customer service and reception roles. Proven ability to create welcoming environments and build lasting relationships through effective communication and personalized consultations. Eager to contribute to team success and enhance client experiences in a fast-paced setting.
Overview
7
7
years of professional experience
2
2
Certifications
Work History
Lead Hairstylist | Social Media Manager | Receptionist/Assistant
Pink Lemonade Salon
03.2021 - 01.2026
- Promoted to Lead Hairstylist, demonstrating leadership, reliability, and professionalism over four years
- Delivered exceptional client experiences in a fast-paced, service-oriented environment, building strong and lasting relationships
- Provided personalized consultations, actively listening to client needs and ensuring high satisfaction
- Created welcoming atmosphere through attentive service and refreshments for clients
- Managed bookings, transactions, and client flow using POS and scheduling systems
- Strengthened communication, multitasking, and problem-solving skills in a high-energy setting
- Grew salon’s social media presence (Instagram, TikTok, Facebook, website), enhancing community engagement and connection
- Collaborated with team on content creation, promoting a positive and motivated environment
Hostess & Expediter
Browns Socialhouse
Langford
05.2021 - 01.2022
- Delivered excellent guest service by creating a welcoming and efficient dining experience
- Ensured order accuracy and addressed dietary needs with meticulous attention to detail
- Facilitated effective communication between kitchen and front-of-house in fast-paced team environment
- Assisted team operations while maintaining a clean and organized environment
Receptionist & Retail Associate
Chatters Hair & Beauty Salon
Westshore
08.2019 - 01.2022
- Welcomed and assisted clients, creating positive first impressions in busy retail and salon environment
- Managed in-person and phone appointments with strong organizational skills, ensuring seamless scheduling
- Recommended products tailored to individual needs, fostering trust and encouraging repeat clientele
- Handled cash transactions and maintained accurate till balances
- Ensured the space remained clean, organized, and visually appealing
Hostess
Mr. Mikes Steakhouse Casual
Langford, British Columbia
09.2018 - 07.2019
- Coordinated reservations and greeted guests, ensuring a welcoming atmosphere
- Assisted team members with food service and maintained tables for optimal guest experience
- Promoted teamwork through collaborative efforts to enhance service quality
Education
Hairstyling Program -
Vancouver Island University
Saanich, BC01-2023
Double Dogwood Diploma - French Immersion
Belmont Secondary School
Langford, BC01-2021
Skills
- Strong customer service and relationship-building skills
- Passion for health, fitness, and personal well-being
- Team-oriented with leadership experience
- Confident communicator
- Highly organized
- Able to multitask in fast-paced settings
- POS systems and cash handling experience
- Bilingual: English and French
- First Aid & CPR Certified
- Positive, energetic, and approachable personality
Community Service
- Passionate runner; participant in the Royal Victoria Half Marathon and local charity races
- Dedicated to strength training and overall fitness since age 17
- Long-time member of Fitness World and strong advocate for active living
- Former competitive soccer player (13+ years), demonstrating commitment, discipline, and teamwork
- Volunteer with CFAX Santa’s Anonymous, supporting community initiatives
References
- Jessica Martin, Owner/Operator, Pink Lemonade Salon, +1 (250) 508-9245
- Anastasia Antoniadis, Hairstyling Instructor, Vancouver Island University, 250-891-1614
Personal Information
Age: 23
Languages
French
Full Professional
Certification
Certificate in Hairstylist Foundation - Vancouver Island University
Timeline
Hostess & Expediter
Browns Socialhouse
05.2021 - 01.2022
Lead Hairstylist | Social Media Manager | Receptionist/Assistant
Pink Lemonade Salon
03.2021 - 01.2026
Receptionist & Retail Associate
Chatters Hair & Beauty Salon
08.2019 - 01.2022
Hostess
Mr. Mikes Steakhouse Casual
09.2018 - 07.2019
Hairstyling Program -
Vancouver Island University
Double Dogwood Diploma - French Immersion
Belmont Secondary School