Ridwan Oladeinde
Oshawa
Summary
I am a highly versatile professional with experience in logistics, administrative support, and retail. As a Driver Helper at UPS, I contributed to timely package deliveries and efficiently managed increased workloads during peak periods. Serving as the Secretary to the Director General at a federal ministry of labour studies, I demonstrated exceptional organisational and communication abilities, managing schedules, correspondence, and sensitive documents with discretion and efficiency. As a Sales Associate at a multinational supermarket, I honed my customer service and sales skills in a fast-paced, high-volume environment. My diverse experience reflects my adaptability, strong work ethic, and commitment to excellence in every role.
Overview
8
8
years of professional experience
Work History
Driver Helper
UPS
11.2024 - Current
- Loaded and unloaded trucks efficiently, minimizing damage to goods and optimizing space utilization.
- Exhibited good attendance, work habits, and willingness to learn job functions.
- Prevented damage to packages and products by correctly securing loads.
- Improved customer satisfaction by providing timely and efficient delivery assistance to drivers.
- Increased average daily deliveries from between 70-90 packages to 150-180.
- . Upheld company values through excellent customer service skills while addressing client inquiries or concerns regarding their deliveries.
Secretary to the Director General
MINILS
02.2020 - 04.2024
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
Sales Associate
SPAR Group
03.2017 - 12.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
Bachelor of Science - Behavioral Sciences
Durham College
Oshawa, ON08-2028
Bachelor of Arts - English
University of Ilorin
Nigeria12-2021
Skills
- Loading and unloading
- Driver assistance
- Organization
- Safety practices
- Customer service
- Verbal and written communication
- Office administration
- File management
- Teamwork and collaboration
- Problem-solving skills
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
- Documented and resolved filing which led to more streamlined file retrieval system.
- Achieved more interactive presentations by introducing Power BI for human resources and operations tasks.
- Exceeded monthly quota 3 times.
- Documentation - Wrote and edited documents to keep staff informed on policies and procedures.
Languages
English
Native or Bilingual
Timeline
Driver Helper
UPS
11.2024 - Current
Secretary to the Director General
MINILS
02.2020 - 04.2024
Sales Associate
SPAR Group
03.2017 - 12.2019
Bachelor of Science - Behavioral Sciences
Durham College
Bachelor of Arts - English
University of Ilorin
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