RIDHWAN MUNTASIR
Mississauga,ON
Summary
Motivated sales professional with 4+ years of experience in customer service, retail, and inventory management. Seeking to contribute by providing excellent customer support, ensuring accurate cash handling, and maintaining a safe and welcoming store environment.
Overview
4
4
years of professional experience
Work History
Sales Associate
Bytesize Media
06.2024 - Current
- Assisted clients by identifying needs and offering tailored product/service solutions.
- Promoted additional services to enhance satisfaction and exceed sales goals.
- Maintained strong customer relationships through clear communication and professional support.
Sales Associate
Michael Hill
12.2024 - 06.2025
- Supported customers in selecting products, explaining features, and offering financing options.
- Processed sales transactions accurately with cash, debit, and credit.
- Ensured store presentation met company standards, including stock rotation and display setup.
- Consistently achieved sales targets while delivering courteous service.
Assistant Store Manager
Mr. Souvlaki
04.2022 - 04.2024
- Oversaw daily operations, including staff supervision and training.
- Handled cash, reconciled sales, and managed inventory to control costs and reduce waste.
- Ensured compliance with food safety and workplace health & safety regulations.
- Delivered excellent customer service in a fast-paced environment.
Education
Bachelor of Science - Computer Science
Wilfrid Laurier University
Waterloo, ON09-2024
Bachelor’s - Computer Science
University of Guelph
Guelph, ON04-2028
Skills
- Customer engagement expertise
- Team Training: Help train new employees on store objectives and duties
- Cash Handling: Proficient with POS systems, debit/credit transactions, and daily reconciliations
- Inventory & Merchandising: Skilled in organizing stock, replenishing shelves, and setting up displays
- Team Collaboration: Proven ability to work independently and with diverse teams
- Multilingual: Fluent in English, Bengali, and Urdu
Accomplishments
ACE Award In English
Highest English Marks
Skills
- Cash Handling
- Team Training
- Microsoft Excel/Sheets
- Computer Systems
- Bilingual
- Inventory & Merchandising
- Customer Service & Sales
Timeline
Sales Associate
Michael Hill
12.2024 - 06.2025
Sales Associate
Bytesize Media
06.2024 - Current
Assistant Store Manager
Mr. Souvlaki
04.2022 - 04.2024
Bachelor of Science - Computer Science
Wilfrid Laurier University
Bachelor’s - Computer Science
University of Guelph