RIDHIMA SEHGAL

• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Improved customer satisfaction by addressing and resolving complaints promptly.
• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
• Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
• Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
• Maintained compliance with health and safety regulations, ensuring safe environment for both staff and customers.

• Trained new employees and delegated daily tasks and responsibilities.
• Completed store opening and closing procedures and balanced tills.
• Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
• Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
• Coordinated with auditor and others and have walkthrough with them
• Managing store on my own as they don't have manager over this location.
• Managing cash flow and inventory for the store
• Punctual to my work and always start 15 min early and leave few minutes after my schedule !
• Align manpower as per the store requirements.

• Communicated effectively with customers, supervisors, and team members.
• Collaborated with other employees to meet sales targets and deadlines
• Trained new team members on company policies and procedures.
• Provided excellent customer service through solving problems and answering questions.
• Rectified errors and omissions of orders to customer satisfaction
• Adhered and complied to company policies.

• Kept work areas clean, organized, and safe to promote efficiency and team safety.