Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ridhima Mahal

Scarborough,Ontario

Summary

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

6
6
years of professional experience

Work History

Manager

Tim Hortons
02.2022 - Current
  • They managed and motivated employees to be productive and engaged in work.
  • We have accomplished multiple tasks within established timeframes.
  • Maintained a professional, organized, and safe environment for employees and patrons.
  • Onboarded new employees with training and new hire documentation.
  • Controlled costs to keep the business operating within budget and increase profits.
  • Improved safety procedures to create safe working conditions for workers.
  • Recruited, interviewed, and hired employees, and implemented a mentoring program to promote positive feedback and engagement.
  • Resolved staff member conflicts by actively listening to concerns and finding appropriate middle ground.

Purchase Executive

Vishal Mega Mart
09.2017 - 09.2019
  • Negotiated contracts to set prices, quality standards, and cost-reduction targets for long-term operational success.
  • Modified price levels, availability, and markets for competitive company advantage.
  • Monitored supplier performance against contractual standards and implemented continuous improvement actions impacting costs and performance.
  • Purchased new products and oversaw inventory stocking and availability.
  • Placed purchase orders with suppliers for [product or service] as required by forecast and production schedule.
  • Directed preparation of purchase orders or bid requests to meet material needs for production operations.
  • Tracked the movement of raw materials and subcontracted goods and reconciled inventory.

Material Handler

Verka Milk Plant
10.2019 - 12.2020
  • Operated forklifts and pallet jacks to transfer large products from one area of the warehouse to another, allowing for easier accessibility.
  • Received and unpacked shipments and new equipment as directed.
  • Verified quantity and description of materials received by checking merchandise against the packing list.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Transported inventory items to appropriate locations.
  • Moved furniture and boxes using utility dolly and truck ramp.
  • Kept storage areas organized, clean, and secure to fully protect company assets.

Education

Post Graduate Diploma - Supply Chain Management

Northern College of Applied Arts And Technology
Pures Campus ON
10.2022

Skills

  • Staff Development
  • Strategic Planning
  • Financial Management
  • Contract Management
  • Workforce Management
  • Marketing
  • Policy Implementation
  • Staff Management
  • Time Management
  • Schedule Preparation
  • Key Performance Indicators
  • Salesforce Management
  • Customer Relationship Management (CRM)
  • Business Planning
  • Verbal and Written Communication
  • Team Leadership
  • Budget Control
  • Negotiation
  • Brand Management
  • Risk Management
  • Conflict Resolution
  • Supply Chain Management
  • Quality Assurance
  • Marketing Strategy
  • Problem Solving
  • Decision Making
  • Cost Control
  • Customer Service
  • Revenue Forecasting
  • Goal Setting
  • Team Development

Languages

English
Hindi
Punjabi

Timeline

Manager

Tim Hortons
02.2022 - Current

Material Handler

Verka Milk Plant
10.2019 - 12.2020

Purchase Executive

Vishal Mega Mart
09.2017 - 09.2019

Post Graduate Diploma - Supply Chain Management

Northern College of Applied Arts And Technology

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Ridhima Mahal