RIDHIMA GUPTA
Edmonton,Canada
Summary
Dedicated and hardworking individual seeking a position where I can contribute excellent customer service, teamwork, and organizational skills in a fast-paced retail environment.
Overview
2
2
years of professional experience
Work History
Crew Member
McDONALDS
08.2024 - 09.2024
- Delivered high-quality customer service in a fast-paced food service environment
- Assisted with food preparation and assembly, ensuring adherence to food safety and quality standards
- Maintained cleanliness and organization of work areas, including kitchen and dining spaces
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Participated in ongoing training programs to continuously update knowledge of company policies and procedures.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
- Accurately operated cash register to process customer payments.
Sales Associate
D Mart
04.2023 - 04.2024
- Provided exceptional customer service, assisting customers with their purchases to ensure a positive shopping experience
- Processed transactions efficiently, handling cash, credit, and debit payments accurately
- Maintained a clean and organized checkout area while restocking shelves as needed
- Resolved customer complaints professionally and courteously
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Built relationships with customers to encourage repeat business.
Administrative Assistant
Automation Systems
04.2022 - 04.2023
- Served as the primary point of contact for visitors, clients, and employees, managing front desk operations with a focus on customer service
- Answered and routed phone calls, responded to emails, and facilitated smooth communication between departments
- Scheduled meetings, managed executives' calendars, and coordinated appointments effectively
- Maintained the office filing system, organized documents, and ensured the security of sensitive information
- Handled office supplies inventory, ordered materials, and liaised with vendors to ensure resource availability
- Assisted with report creation, memo drafting, and maintaining company records to support overall office efficiency
- Performed data entry tasks, updated customer databases, and generated reports as required by management
Education
12th Grade -
DAV PUBLIC SCHOOL
PUNJAB,INDIA03.2023
Skills
- Excellent customer service
- Communication skills
- Multi tasker
- Proficient in Microsoft Office
- Teamwork and Collaboration
- Time Management
- Problem-Solving
Languages
English
Professional Working
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Crew Member
McDONALDS
08.2024 - 09.2024
Sales Associate
D Mart
04.2023 - 04.2024
Administrative Assistant
Automation Systems
04.2022 - 04.2023
12th Grade -
DAV PUBLIC SCHOOL
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