Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
4
4
years of professional experience
Work History
Administrative Assistant
NH Group Inc.
Surrey, British Columbia
11.2023 - Current
Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
Provided administrative support to the executive team, including scheduling meetings and managing calendars.
Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
Entered data into spreadsheets using Microsoft Excel or other similar programs.
Conducted research online utilizing search engines such as Google or Yahoo!.
Scheduled appointments between clients and customers and internal staff members.
Answered questions from customers regarding products and services offered by the company.
Shift Leader
Five Guys
Surrey, British Columbia
09.2020 - Current
Assisted in training new employees on shift operations.
Monitored employee performance to ensure compliance with company policies and procedures.
Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
Provided exceptional customer service and maintained a positive attitude throughout the shift.
Maintained an organized work environment by delegating tasks to staff as needed.
Supervised the cleaning of dining areas, restrooms, kitchen equipment, floors., in order to maintain a safe and sanitary environment for customers and staff alike.
Inspected food preparation areas to ensure proper sanitation standards were met at all times.
Marketing Assistant
MONAT
Surrey, British Columbia
06.2020 - 11.2021
Assisted with the development and implementation of marketing campaigns.
Generated content for various media platforms, such as websites and social media accounts.
Conducted market research to identify potential customer segments and target markets.
Created presentations for internal meetings or external clients using PowerPoint, Prezi.
Organized photo shoots related to product launches or special promotions when necessary.
Responded promptly to customer inquiries via phone calls and emails while maintaining a friendly attitude.
Gathered customer feedback via surveys and focus groups to gain insights into user experience and preferences.
Education
BBA - Project Management
Yorkville University
New Westminster, BC
06-2023
Business Diploma in Marketing - Marketing
Stenberg College
Surrey
04-2021
Skills
Mail handling
Data Entry
Scheduling
Quality Assurance
Office Administration
Microsoft Excel
Marketing
Supervising staff
Client Relations
Social media knowledge
Presentation Preparation
Phone call answering
Accomplishments
Was nominated for the Student of the year award (2021)