Profil professionnel
Vue d'ensemble
Expérience
Formation
Compétences
Projets réalisés
Langues
Chronologie
Manager

Ridha Dhrifi

Quality and Lean Expert
Laval,QC

Profil professionnel

Specialist practitioner quality and continuous improvement in manufacturing processes with more than 16 years of experience.

Master Black belt certified with a strong mastery of the implementation of continuous improvement methodologies using the tools of LEAN SIX SIGMA approaches.

Lead auditors for ISO9001 and certified for the ISO14001/45001/13485/27001.

Experienced in designing, implementing, and maintaining ISO/IEC 27001, ISO 9001/14001/45001/13485 management systems. Skilled in gap analysis, risk assessment, audit preparation, and process improvement. Adept at aligning compliance requirements with business objectives to drive operational excellence and information security.

Knowledge of the structure and functions of companies specialized in electronics, medical devices computer systems, Data center ,telecommunication and the associated services.

Vue d'ensemble

16
16
years of professional experience
4
4
years of post-secondary education

Expérience

Regional Quality and Efficiency Director

Huntsman Buildings solution
07.2021 - 04.2025
  • Chairman of the quality management and operation excellence Committees.
  • Member of the management team and the health and safety investigation committee.
  • Implement the quality strategy and philosophy for the entire product life cycle by ensuring integrated approach to quality, efficiency across all the sites.
  • Oversee the quality program with direct oversight and responsibility of the QMS development.
  • Planning the quality checks for each phase of the product development during the gates reviews.
  • Oversee and develop the processes and standard related to the regulatory bodies and the operation excellence program.
  • Management of product, system and supplier audits in relation to ISO9001 Intertek,UL,CSA, ICC-ES and Code mark standards in Canada and the USA.
  • Management of customer complaints and the effectiveness of CAPAs linked to projects and non-conformity.
  • Oversee the operation excellence projects ( Kaizen,VSM, TPM and total quality)

Corporate Director of quality and efficiency

Hypertec Group
08.2017 - 06.2021
  • Maintain all the certifications for quality, environmental, medical devices, social accountability, Energy management, social accountability, Health & Safety and Business continuity.
  • Member of the compliance committee, the strategic committee, social committee, the reward committee, and the product development committee.
  • Oversee the sustainability program of the group to response to the clients’ requirements.
  • Leading the management reviews for the entire group.
  • Initiate proactively the strategic plan for the BU at the long-term and oversee their implementation.
  • Leading all the lean six sigma projects and the efficiency projects for all the divisions.
  • Plan internal quality, environmental, social accountability, health & Safety audits.

Operation and Quality Manager

Schneider Electric
04.2015 - 05.2017
  • Analyzing all types of NC products and processes.
  • Develop new KPI continuous improvement (process and product) within the company.
  • Facilitating CAPA meetings with a multidisciplinary team.
  • Work on opportunities that require analysis of situations or data requiring an in-depth assessment of various factors.
  • Actively participate in maintaining the quality management system as well as making improvements to manufacturing processes related to quality and productivity.
  • Ensuring the transition from a quality system to ISO 9001-2015 and the quality system transition to an integrated system with environment and security (IMS).
  • Working as a team to solve quality problems deferred by production.
  • Follow the calibration of the working instruments of the two factories.
  • Plan and perform internal audits (safety, environment and quality).

Continuous improvement specialist

Kontron Canada Inc
12.2012 - 02.2015
  • Analyzing medium- and long-term nonconformity tendencies of products (monthly and annually).
  • Examining immediate or corrective initiation actions according to identified defects tendencies.
  • Directing monthly meetings to review nonconformity tendencies of products.
  • Analyzing breakdown process of certain products to identify opportunities for preventive actions.
  • Supporting program managers in informing QBR clients on improvement activities information with respect to raised issues of nonconformity.
  • Performing all type of audit internally and regarding the contract manufacturer and suppliers.
  • Drive Kaizen events and continuous improvement efforts.
  • Participate in the different phases of the design of a new product by carrying out the analysis of the failure modes for identify opportunities for preventive action.
  • Establish quality KPI (DPMO, Fct test customer response time,...etc) for products during management reviews.

Continuous Improvement and Quality Coordinator

Marquardt Tunisia
07.2007 - 11.2011
  • Drawing up all documents pertaining to the quality production process.
  • Analyzing all product quality faults and researching causes.
  • Responding to all client claims via 8D system reports.
  • Producing claims to furnishers via IFM System.
  • Planned and performed all types of internal & external audits (5S, documentation, product, processes) for the direct suppliers.
  • Following all quality statistics using (PPM, ABC, Top5...).
  • Tracking product quality and client demands via management software: SAP, Agile and MQIS.
  • Perfecting use of MSP/SPC and measures of metrology.
  • Mastering Quality tools: 8D, A3(Toyota), Ishikawa,5S, Check-list, QRQC(Valeo) Kanban, MA, MB management systems.

Formation

Certificate Lean Six Sigma Master Black Belt -

Gemba Academy
01.2023 - 01.2025

PMP certification - undefined

PMI Montreal – HEC
01.2020 - 01.2022

Baccalaureate - Electronics

Tunis

Compétences

  • ISO 9001
  • ISO 14001
  • ISO 45001
  • ISO 13485
  • ISO / TS 16949
  • ISO 27001
  • Lean Six Sigma
  • Operation excellence
  • Problem Solving
  • CAPA
  • 8D
  • A3
  • Ishikawa
  • 5S
  • QRQC
  • Kanban
  • Project management
  • 21CFR820
  • EPEAT
  • SA8000
  • SOC2-TypeX
  • PCI-DCS
  • E-Stewards
  • TCO
  • DPMO
  • SAP
  • SharePoint
  • QSTAT
  • PLM
  • MQIS
  • PILOT
  • QDW
  • Microsoft Windows
  • SIGMAEXCEL
  • ACCESS
  • PBI

Projets réalisés

  • Working capital and overstock optimization (20%).
  • Reduce 25% of the number of the NCR (190k$).
  • Implement 3 eQMS for 4 business units (365K$).
  • Leading the HBX excellence project to improve the productivity of 3 sites by 20% (cycle time and defects).
  • Support Project Energy storage system for the joint venture between Sony and Hydro-Québec: Develop all quality documents such as quality plan, ITP (inspection plan), procedure, registration and certification forms.
  • Develop Functional test and RMA data collection in order to calculate defect rate (DPMO & yield) measurement of integrated system defects at KCI.
  • Leading an Operational excellence project for three sites of HBS: 20% ↑ of efficiency( productivity and cycle time)

Langues

Français
Bilingue
Anglais
Bilingue

Chronologie

Certificate Lean Six Sigma Master Black Belt -

Gemba Academy
01.2023 - 01.2025

Regional Quality and Efficiency Director

Huntsman Buildings solution
07.2021 - 04.2025

PMP certification - undefined

PMI Montreal – HEC
01.2020 - 01.2022

Corporate Director of quality and efficiency

Hypertec Group
08.2017 - 06.2021

Operation and Quality Manager

Schneider Electric
04.2015 - 05.2017

Continuous improvement specialist

Kontron Canada Inc
12.2012 - 02.2015

Continuous Improvement and Quality Coordinator

Marquardt Tunisia
07.2007 - 11.2011

Baccalaureate - Electronics

Tunis
Ridha DhrifiQuality and Lean Expert