Summary
Overview
Work History
Education
Skills
Availability
Timeline
Generic

Riddhi Vaghela

Oshawa,Canada

Summary

Eager and adaptable professional seeking to leverage extensive customer service skills in a Cashier role at a convenience store and gas station. Dedicated to providing exceptional service, ensuring transaction accuracy, and enhancing the customer shopping experience.

Overview

1
1
year of professional experience

Work History

Cashier Manager

Esso Gas Station
01.2023 - 09.2023
  • Collaborated with the management team to implement promotional activities and special events that increased customer engagement and sales
  • Spearheaded operational improvements that increased efficiency, customer satisfaction, and profitability
  • Led a team of 15 employees, overseeing scheduling, training, and performance management to ensure high levels of staff performance and customer service
  • Managed inventory control processes, reducing waste and ensuring the availability of popular items
  • Implemented customer service protocols that improved the customer experience and increased repeat business
  • Developed and maintained relationships with vendors, negotiating contracts that resulted in cost savings
  • Responsible for financial management, including budgeting, forecasting, and managing daily transactions

Daycare Worker

Springwater Child Care Centre
Barrie, ON
10.2023 - 01.2024
  • Supported the emotional well-being of children by providing nurturing care and addressing individual needs.
  • Managed classroom behavior with clear expectations and consistent reinforcement strategies, fostering a respectful atmosphere.
  • Facilitated group play activities that promoted social interaction, teamwork, and problem-solving skills among children.
  • Coordinated engaging arts-and-crafts projects for students to express their creativity while developing fine motor skills.
  • Assisted in maintaining a safe and healthy environment, ensuring cleanliness and proper supervision of children.

Education

Associate of Science - Biotechnology

Georgian College
Barrie, ON
06.2024

Skills

  • Cash Handling: Proficient in managing cash transactions and operating registers with high accuracy and integrity
  • Customer Service: Exceptional ability to engage with customers, providing helpful and courteous service
  • Attention to Detail: Diligent in maintaining accurate financial records and managing inventory
  • Teamwork: Collaborative team player capable of working effectively with colleagues to achieve store objectives
  • Problem Solving: Quick to address and resolve customer issues, ensuring positive store experience

Availability

Available for full-time and flexible scheduling, including weekends and afternoon shifts.

Timeline

Daycare Worker

Springwater Child Care Centre
10.2023 - 01.2024

Cashier Manager

Esso Gas Station
01.2023 - 09.2023

Associate of Science - Biotechnology

Georgian College
Riddhi Vaghela