Eager and adaptable professional seeking to leverage extensive customer service skills in a Cashier role at a convenience store and gas station. Dedicated to providing exceptional service, ensuring transaction accuracy, and enhancing the customer shopping experience.
Overview
1
1
year of professional experience
Work History
Cashier Manager
Esso Gas Station
01.2023 - 09.2023
Collaborated with the management team to implement promotional activities and special events that increased customer engagement and sales
Spearheaded operational improvements that increased efficiency, customer satisfaction, and profitability
Led a team of 15 employees, overseeing scheduling, training, and performance management to ensure high levels of staff performance and customer service
Managed inventory control processes, reducing waste and ensuring the availability of popular items
Implemented customer service protocols that improved the customer experience and increased repeat business
Developed and maintained relationships with vendors, negotiating contracts that resulted in cost savings
Responsible for financial management, including budgeting, forecasting, and managing daily transactions
Daycare Worker
Springwater Child Care Centre
Barrie, ON
10.2023 - 01.2024
Supported the emotional well-being of children by providing nurturing care and addressing individual needs.
Managed classroom behavior with clear expectations and consistent reinforcement strategies, fostering a respectful atmosphere.
Facilitated group play activities that promoted social interaction, teamwork, and problem-solving skills among children.
Coordinated engaging arts-and-crafts projects for students to express their creativity while developing fine motor skills.
Assisted in maintaining a safe and healthy environment, ensuring cleanliness and proper supervision of children.
Education
Associate of Science - Biotechnology
Georgian College
Barrie, ON
06.2024
Skills
Cash Handling: Proficient in managing cash transactions and operating registers with high accuracy and integrity
Customer Service: Exceptional ability to engage with customers, providing helpful and courteous service
Attention to Detail: Diligent in maintaining accurate financial records and managing inventory
Teamwork: Collaborative team player capable of working effectively with colleagues to achieve store objectives
Problem Solving: Quick to address and resolve customer issues, ensuring positive store experience
Availability
Available for full-time and flexible scheduling, including weekends and afternoon shifts.