Riddhi Pathare
Toronto,Ontario
Summary
Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales Associate
Forever 21
Brantford, Ontario
04.2024 - 09.2024
- Answered store and merchandise questions and led customers to wanted items.
- Maintained up-to-date knowledge of store merchandise and policies.
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
- Assisted customers with product selection, sizing, and styling.
- Organized store by returning merchandise to proper areas and restocking displays.
- Performed cashier duties such as accepting payments, issuing receipts, and counting money back change.
- Unboxed new merchandise and restocked shelves in appealing, organized arrangements to promote items.
Barista
Starbucks
Brantford, Ontario
11.2022 - 03.2024
- Implemented feedback from customers to improve service quality and menu offerings.
- Collaborated with team members to ensure efficient workflow and high-quality service during peak hours.
- Described menu items to customers and suggested appealing products.
- Stocked shelves with ingredients needed to make coffee drinks.
- Input orders into point of sale system and handled customer payments.
- Addressed and resolved customer concerns to maintain brand loyalty.
- Prepared and served hot or cold beverages.
Recruiter
Tech Mahindra
Mumbai, Maharashtra
09.2022 - 03.2023
- Selected qualified job applicants or referred to managers to make hiring recommendations.
- Monitored applicant tracking system actions to support hiring deadlines and streamline candidate experiences.
- Utilized various sourcing methods including social media, job boards, and networking events.
- Reviewed employment applications, candidate backgrounds, skills, compensation needs and other qualifications.
- Negotiated salaries and other employment terms with successful applicants.
- Managed candidate activity within Applicant Tracking System (ATS).
- Hired employees and processed hiring-related paperwork.
Education
Diploma - Business Management
George Brown College
Toronto06-2025
Diploma - Human Resources Management
Conestoga
Brantford, ON07-2024
Skills
- Verbal/written communication
- Relationship building
- Employee onboarding
- Hospitality and accommodation
- Feedback implementation
- Teamwork and collaboration
- Customer service
- Conflict resolution
- Time management
- Cash handling
- Customer engagement
- Store opening and closing
Certification
- Smart Serve
- Talent Acquisition
Availability
Weekdays- Open
Weekends- Open
Timeline
Sales Associate
Forever 21
04.2024 - 09.2024
Barista
Starbucks
11.2022 - 03.2024
Recruiter
Tech Mahindra
09.2022 - 03.2023
Diploma - Business Management
George Brown College
Diploma - Human Resources Management
Conestoga