Summary
Overview
Work History
Education
Skills
SECTORS OF EXPERTISE
Accomplishments
Timeline
Generic

Riddhi Patel

Summary

Driven and resourceful administrative professional with 8+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.

Overview

9
9
years of professional experience

Work History

Executive Assistant

Black & McDonald
05.2023 - Current
  • Managed the CEO's complex calendar and travel schedule, ensuring all appointments and meetings were scheduled efficiently and effectively.
  • Conducted research and analysis on industry trends and best practices, providing valuable insights and recommendations to the executive team, resulting in informed decision-making and improved strategic planning.
  • Used software to coordinate meetings, appointments, and tasks senior executives.
  • Updated spreadsheets and created presentations to support executives and boost team productivity.
  • Coordinated complex annual meeting involving multiple presenters, high number of global attendees and robust budget encompassing livestream production, remote location arrangements and senior executive accommodations.
  • Used advanced software to prepare documents, reports, and presentations.
  • Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team productivity.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.

Administrative Assistant

Concentrix
06.2020 - 05.2023
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
  • Executed record filing system to improve document organization and management.
  • Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Assisted development and implementation of new administrative procedures.
  • Created and maintained databases to track and record customer data.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.

Principal Office/HR Admin and Counselor

Baroda Institute Of Technology
01.2018 - 01.2020
    • Collaborated with senior management to align outreach efforts with strategic plan.
    • Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
    • Created reports for senior management and presented results during meetings.
    • Collaborated with communications office for design and production of promotional and support materials.
    • Counseling of Students from process Admission advise to Delivering Certification and managing Schedule.
    • Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
    • Facilitated office productivity, coordinating personnel schedules, quality assurance and procedural improvements.
    • Monitored and oversaw general cleaning of office in line with company cleanliness standards.
    • Organized, facilitated and participated in community service efforts.
    • Assisted in preparation and processing of payroll to facilitate prompt staff payments.
    • Monitored front areas so that questions could be promptly addressed.
    • Built highly-efficient administrative team through ongoing coaching and professional development opportunities.

Office Administrator Coordinator

OM Infra Projects Limited Technology
10.2014 - 01.2018
  • Tracked office supplies and restocked low items to keep team members on-task and productive.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Developed internal requirements and standards to minimize regulatory risks and liability across programs.
  • Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
  • Implemented project management techniques to overcome obstacles and increase team productivity.
  • Coordination and delivery of new employee orientation program.

Education

Diploma in Business Administration -

M.S University
Vadodara
08.2013

High School Diploma -

M.S University
Vadodara, India
06.2013

Skills

  • Project management
  • Time management
  • Organizational skills
  • Database management
  • Budget management
  • Meeting and event planning
  • Written and verbal communication
  • Report and presentation preparation
  • Research and data analysis
  • Deadline management
  • Agenda preparation
  • Expense report preparation and submission
  • Interpersonal skills
  • Confidentiality and discretion
  • Travel planning and coordination
  • Relationship building
  • Administrative support
  • Calendar management
  • Report preparation
  • Onboarding and training
  • Meeting coordination
  • Attention to detail
  • Problem-solving
  • Prioritization and Multitasking
  • Confidentiality
  • Microsoft Office proficiency
  • Adaptability and flexibility
  • Team leadership, coordination and support

SECTORS OF EXPERTISE

  • Trade Service
  • Retail industry
  • Tech Industry
  • Education Centers

Accomplishments

  • Office suites (MS Office, iWork)
  • SharePoint
  • MIS
  • CRM
  • Social media
  • DAM
  • Medallia
  • Monday software
  • Workday
  • Adobe
  • Database management
  • SAP

Timeline

Executive Assistant

Black & McDonald
05.2023 - Current

Administrative Assistant

Concentrix
06.2020 - 05.2023

Principal Office/HR Admin and Counselor

Baroda Institute Of Technology
01.2018 - 01.2020

Office Administrator Coordinator

OM Infra Projects Limited Technology
10.2014 - 01.2018

Diploma in Business Administration -

M.S University

High School Diploma -

M.S University

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Riddhi Patel