Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Riddhi Bhavsar

Calgary,AB

Summary

Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Sales Associate

celluar gadget
Airdrie, Alberta
10.2024 - Current
  • Greeted customers to determine wants or needs.
  • Handled customer complaints in a professional manner.
  • Tracked sales performance metrics to identify trends in market place.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.

Case Logix

Manager
Calgary, Alberta
06.2020 - 09.2024
  • Enforced customer service standards and resolved customer problems to uphold
    quality service.
  • Coached, mentored, and trained team members in order to improve their job performance.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
    • Trained employees on additional job positions to maintain coverage of roles.
    • Monitored staff performance and addressed issues.
  • Provided exceptional customer service in a fast-paced environment.
  • Assisted customers with questions about products, services, pricing, availability, payment methods.

Case Logix

Sales Associate
Calgary, Alberta
12.2017 - 06.2020
  • Helped customers find specific products, answered questions, and offered product advice.
  • Greeted customers and provided exceptional customer service.
  • Engaged customers in friendly, professional dialogue to determine their needs.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Handled customer complaints in a professional manner.
    Answered incoming telephone calls to provide store, products and services information.
  • Managed a team of cashiers, providing training and performance evaluations.

Prince Travel

Tour planner
Calgary, Alberta
01.2017 - 12.2017
  • Obtaining information from clients and making travel arrangements as per their specifications, designing cost-effective travel packages that suit clients' needs and budgets.
    • Explaining flight, transportation, and accommodation options to clients.
    Making recommendations regarding travel safety, visas, and immunizations.
    • Booking excursions, flights, and hotels, as well as arranging transport, according to the schedule.

Worlds Of Vacations

Tour planner
Mumbai, Maharashtra
04.2016 - 11.2016
  • Obtaining information from clients and making travel arrangements as per their specifications
  • Designing cost-effective travel packages that suit clients' needs and budgets.
  • Explaining flight, transportation, and accommodation options to clients.
  • Making recommendations regarding travel safety, visas.
  • Booking excursions, flights, and hotels, as well as arranging transport according to client specifications.
  • Negotiating the best rates with hotels, rental companies, tour guides, and restaurants.
  • Answering all clients' questions, and addressing complaints in a timely manner.

Sanskruti Holidays

Tour planner
Mumbai, Maharashtra
10.2015 - 04.2016
  • Obtaining information from clients and making travel arrangements as per their specifications
  • Designing cost-effective travel packages that suit clients' needs and budgets.
  • Explaining flight, transportation, and accommodation options to clients.
  • Making recommendations regarding travel safety, visas.
    Booking excursions, flights, and hotels, as well as arranging transport according to client specifications
  • Negotiating the best rates with hotels, rental companies, tour guides, and restaurants.
  • Answering all clients' questions and addressing complaints in a timely manner.

APTECH Computer Education

Counselor
Mumbai, Maharashtra
01.2011 - 05.2012

• Counselor in marketing the courses and facilities available.

  • Participated in regular team meetings to discuss case management issues and plan services for clients.
  • Maintained accurate and up-to-date records of client progress and treatment plans.
  • Created an environment that was safe, supportive, and conducive to learning for all students.
  • Provided educational support by assisting students with their academic work as well as helping them develop problem solving skills.

Education

Bachelor of Commerce - Accounting And Finance

Khalsa College Of Commerce Arts& Science,
Mumbai Maharashtra
03-2016

Skills

  • Strong multitasking
  • Exceptional communication
  • Conflict resolution
  • Adaptable under pressure
  • Customer Service
  • Customer Needs Assessment
  • Product and Service Sales
  • Superior customer service
  • Cross-cultural sensitivity

Languages

English
Professional
Hindi
Professional
Marathi
Professional
punjabi
Limited

Certification

• Ms word
• Excel
• powerpoint

Timeline

Sales Associate

celluar gadget
10.2024 - Current

Case Logix

Manager
06.2020 - 09.2024

Case Logix

Sales Associate
12.2017 - 06.2020

Prince Travel

Tour planner
01.2017 - 12.2017

Worlds Of Vacations

Tour planner
04.2016 - 11.2016

Sanskruti Holidays

Tour planner
10.2015 - 04.2016

APTECH Computer Education

Counselor
01.2011 - 05.2012

• Ms word
• Excel
• powerpoint

Bachelor of Commerce - Accounting And Finance

Khalsa College Of Commerce Arts& Science,
Riddhi Bhavsar