RickyLee Cyrus

Lead Mental Health Worker
City of Berkeley | March 2022 – August 2025

Provided frontline crisis intervention and mobile mental health support in high-acuity community settings, ensuring safe, timely, and client-centered response to behavioral health emergencies.

• Led daily commercial vehicle inspections to ensure readiness for rapid crisis response and full compliance with safety standards.
• Performed thorough pre- and post-shift checks, verifying all vehicle systems, safety equipment, and response tools were operational.
• Operated commercial vehicles safely in high-stress, unpredictable environments while prioritizing team and public safety.
• Supported mobile crisis response by ensuring timely, efficient, and safe transport to community-based emergency situations.
• Maintained strict adherence to DOT regulations and organizational safety protocols during all field operations.
• Identified and resolved vehicle or equipment issues promptly to prevent disruptions in critical response services.
• Maintained accurate inspection logs, incident reports, and compliance documentation.
• Collaborated with multidisciplinary teams to coordinate effective and safe crisis interventions in the field.
• Ensured all onboard medical, safety, and communication equipment was properly maintained and deployment-ready.
• Applied strong situational awareness and de-escalation principles while operating in active crisis environments.

• Achieved consistently high customer scores due to exceptional service.
• Cleaned vehicle regularly to maintain professional appearance.
• Drove passengers from pick-up points to deliver to destination.
• Followed safety rules to keep clean driving record with no accidents or incidents.
• Used advanced driving techniques to better improve time management and safety.

Builder / Commercial Driver
Cyrus Construction | February 2016 – February 2022

Supported residential and commercial construction projects through skilled building and safe, efficient material transport.

• Operated commercial vehicles to transport materials and equipment while maintaining DOT compliance.
• Performed daily vehicle inspections and basic maintenance to ensure safe, reliable operation.
• Loaded, secured, and delivered materials safely to multiple job sites.
• Coordinated with crews to meet project timelines and maintain efficient workflow.
• Assisted with construction tasks including framing, installation, and general labor.
• Followed work orders and safety protocols to maintain quality and job site safety.
• Maintained accurate logs, delivery records, and inspection documentation.

• Responds to emergency 9-1-1 and non-emergency calls in a timely manner.
• Provides emergency services to the citizens in the community.
• Effectively relates to a wide range of clients with varying multiethnic and socioeconomic backgrounds.
• Remained level-headed and proactive during emergency situations.
• Documented calls in reports detailing incident type and course of treatment.
• Communicated with dispatchers and hospital personnel to arrange logistics for patient transport.