Ricky Soto
Bakersfield
Summary
Proven operations trainer with 10+ years of hands‑on experience in warehouse logistics, safety enforcement, and team leadership. Known for staying composed under pressure, enhancing employee performance with patience, and keeping high‑volume workflows running smoothly. Brings a strong safety mindset, reliable work ethic, and a track record of improving team performance. Ready to step into FedEx Ground leadership with consistent execution, clear communication, and a team‑first approach.
Overview
1
1
Certification
14
14
years of professional experience
Work History
Package Handler Trainer
FedEx Ground
Shafter
01.2025 - Current
- Led onboarding and hands-on training for new hires, enhancing safe loading, unloading, palletizing, and scanning freight skills.
- Enforce all dock, facility, and driver safety standards.
- Supported managers by tracking productivity and addressing workflow bottlenecks through regular walkthroughs.
- Rotate between training and standard warehouse duties to maintain operational flow.
- Demonstrated calm leadership and strong team rapport in high-pressure situations through clear communication.
Shift Supervisor
Petro Shopping Center
Lebec
01.2018 - 01.2024
- Supervised daily operations and delegated tasks to enhance productivity and ensure service quality.
- Trained and coached employees to elevate performance and foster teamwork.
- Resolved customer issues promptly, contributing to improved customer satisfaction.
- Managed cash handling, deposits, POS accuracy, and inventory levels.
- Enforced safety procedures and loss-prevention strategies.
Receiver
Ross Distribution Center
Shafter
01.2016 - 01.2017
- Verified shipments and inspected freight to ensure accuracy in inventory records.
- Ensured accuracy by comparing shipments with manifests and invoices.
- Utilized RF scanners for tracking item locations, enhancing overall warehouse organization.
- Assisted with unloading and stocking materials, facilitating efficient routing processes.
Cashier
Home Goods Distribution
Bakersfield
01.2013 - 01.2017
- Delivered high-quality customer service, enhancing customer satisfaction and ensuring accurate POS transactions.
- Maintained clean, efficient checkout areas, promoting store programs to increase customer engagement.
- Organized merchandise and supported front-end operations while training new cashiers for seamless service.
Education
Associate of Science - Occupational Health & Safety
Taft College
Taft, CA01-2021
Skills
- Operations & Workflow Management
- OSHA compliance
- Staff training
- Control & Loss Prevention
- RF Scanning & Freight Handling
- Inventory Management
- Problem Solving & Decision Making
- Customer Service Excellence
- Work ethic
- Team leadership
- Emergency response
Certification
- EPA Section 608 Certification
- OSHA 30-Hour General Industry
- Hazwoper
- Hazardous Materials
- Confined Space
- CPR & Emergency Response
- Low-GWP Refrigerant Safety
- Microsoft Word, Excel, PowerPoint
Timeline
Package Handler Trainer
FedEx Ground
01.2025 - Current
Shift Supervisor
Petro Shopping Center
01.2018 - 01.2024
Receiver
Ross Distribution Center
01.2016 - 01.2017
Cashier
Home Goods Distribution
01.2013 - 01.2017
Associate of Science - Occupational Health & Safety
Taft College