Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Work Availability
Interests
BusinessAnalyst

Ricky Nguyen

Langford,BC

Summary

- Self-starting Operations Manager offering high-level experience in supervision of workover and completion operations. Adept at directing work of completion consultants and completion supervisors. Successful introducing lean manufacturing to increase productivity and cut costs of completion. Well organized, attentive to detail and vigilant in achieving safety and environmental impact reduction objectives.

- Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

14
14
years of professional experience
1
1
Certification
1
1
Language

Work History

Manager of Operations

Cavi F365 Ltd.
10.2022 - 12.2023
  • Streamlined operational processes by implementing efficient workflow management strategies.
  • Improved customer satisfaction ratings by ensuring prompt resolution of issues and concerns.
  • Managed cross-functional teams for successful project completion and timely delivery.
  • Developed strong relationships with suppliers, resulting in reduced costs and better quality products.
  • Managed purchasing, sales, marketing and customer account operations efficiently.

Manager of Operations

NhaCuaTo Inc.
11.2018 - 06.2022
  • Improved operational efficiency by streamlining processes and implementing cost-saving measures.
  • Developed and executed strategic plans for increased productivity, profitability, and overall business growth.
  • Enhanced customer satisfaction with proactive communication, timely issue resolution, and continuous process improvement initiatives.
  • Managed budgets, financial forecasts, and resource allocation to ensure achievement of organizational goals.
  • Established standard operating procedures that enhanced employee performance.
  • Implemented technology upgrades which resulted in increased workflow efficiency.
  • Trained new employees on proper protocols and customer service standards.
  • Managed purchasing, sales, marketing and customer account operations efficiently.

Manager Director

May Viet Inc.
09.2012 - 10.2018
  • Increased revenue through strategic business development initiatives and strong client relationships.
  • Enhanced operational efficiency by overhauling outdated systems and introducing new technologies.
  • Managed company budgets, ensuring financial stability and long-term profitability.
  • Optimized resource allocation to maximize operational efficiency without compromising quality or service levels.
  • Controlled costs to keep business operating within budget and increase profits.

Security Officer

Bac Ha Trading And Construction Inc.
03.2010 - 08.2012
  • Enhanced office efficiency by streamlining filing systems and organizing documents.
  • Facilitated communication between departments for improved collaboration and project success.
  • Managed executive calendars, scheduling appointments and meetings to optimize time management.
  • Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
  • Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
  • Utilized advanced software programs for data entry tasks that increased accuracy while minimizing errors.
  • Offered technical support and troubleshot issues to enhance office productivity.
  • Established administrative work procedures to track staff's daily tasks.

Network Administrator

ARD Company Ltd.
07.2009 - 02.2010
  • Improved network efficiency by implementing and managing system updates and patches.
  • Enhanced network security through installation, monitoring, and maintenance of firewalls and antivirus software.
  • Reduced downtime with proactive identification and resolution of IT issues.
  • Optimized server performance by conducting regular audits, identifying areas for improvement, and implementing necessary upgrades.
  • Performed day-to-day LAN and WAN administration, maintenance, and support.
  • Monitored system performance and responded to alerts.

Education

Master of Science - Automatic Control System For Flight Vehicles

Bauman Moscow State Technical University
Mowcow, Russia
06.2009

Skills

  • Data Analysis
  • Conflict Resolution
  • Project Management
  • Logistics Management
  • Team Leadership
  • Cost Control
  • Inventory Tracking and Management
  • Multitasking

Languages

English
Full Professional
Russian
Professional Working
Vietnamese
Native or Bilingual

Certification

- Professional Communications

- Using E-mail Effectively in the Workplace

Timeline

Manager of Operations

Cavi F365 Ltd.
10.2022 - 12.2023

Manager of Operations

NhaCuaTo Inc.
11.2018 - 06.2022

Manager Director

May Viet Inc.
09.2012 - 10.2018

Security Officer

Bac Ha Trading And Construction Inc.
03.2010 - 08.2012

Network Administrator

ARD Company Ltd.
07.2009 - 02.2010

Master of Science - Automatic Control System For Flight Vehicles

Bauman Moscow State Technical University

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests

Sport: golf, hikking, swimming

Ricky Nguyen