Summary
Overview
Work History
Education
Skills
Timeline
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Ricky Morris

Napa

Summary

Dynamic hospitality professional with over 10 years of experience in Napa Valley, including a pivotal role at O'Shaughnessy Estate Winery. Expert in luxury wine sales and guest relations, I excel in creating memorable experiences while training teams to uphold high service standards. Proven ability to manage operations and enhance client satisfaction.

Overview

7
7
years of professional experience

Work History

Estate Host

O'Shaughnessy Estate Winery
07.2025 - Current

Primarily focused on guest relations at the winery estate showcasing the wines, history and tour of our world renowned facility.

  • Took reservations and guest inquiries by phone and email, provide a well informed response for any longtime clients or new to the brand guests.
  • Worked as front of house to move tables and adjust seating to accommodate groups with special requests.
  • Trained new hosts on guest service best practices and winery policies to maintain high standards of service.
  • Greeted guests warmly upon arrival and provided friendly, warm and private tasting experiences.
  • Opened and closed winery and maintained the facility throughout daily function without fail.

Manager/ Linecook

Caffe Della Valle
11.2021 - 04.2024
  • Lead a team of workers with different backrgounds in maintaing both a restaurant and coffee shop.
  • Brought forth new elevated standards for beers wine and food.
  • Developed a daily and weekly cleaning scheulde for maintaining a high St. Helena standard.
  • Planned events and made arrangemtents for large groups ranging from 12 to 120 people.

Deli Market Manager

Pacific Union College
02.2019 - 04.2021
  • Inventory and organize daily production and intake of supplies.
  • Organized the opperation of a kitchen using a all different levels of equipment dedicated to PUC student meal plans.
  • Inventoried, organized and sold off the stock of food and drinks from PUC during Covid shutdown.

Education

Associate of Arts - Culinary Arts

Culinary Institute of America
Hyde Park, NY
04-2018

Skills

  • Napa valley Food and beverage worker with over 10 years of experience working for different restaurants and wineries
  • Worked as chef for Michelin starred leveled operations in Yountville and Napa
  • Sales experience with a high value clientele with luxury quality wines and tasting experiences

Timeline

Estate Host

O'Shaughnessy Estate Winery
07.2025 - Current

Manager/ Linecook

Caffe Della Valle
11.2021 - 04.2024

Deli Market Manager

Pacific Union College
02.2019 - 04.2021

Associate of Arts - Culinary Arts

Culinary Institute of America
Ricky Morris