Summary
Overview
Work History
Skills
Timeline
Generic

Ricky Lai

4281 Landis Street,CA

Summary

Dynamic event professional with a proven track record at Town and Country Resort, excelling in guest relations and efficient event setup. Demonstrated expertise in furniture arrangement and post-event breakdown, enhancing teamwork and optimizing processes for seamless operations. Committed to delivering exceptional service and maximizing client satisfaction.

Overview

2
2
years of professional experience

Work History

Banquet Houseman

Town and Country Resort
04.2024 - Current
  • Maximized storage space organization through careful storage of equipment after each event''s completion.
  • Ensured timely service for guests by promptly completing room set-ups and tear-downs as scheduled.
  • Promoted energy conservation efforts within the facility by turning off lights and other electronics when not in use.
  • Improved teamwork within the department by offering assistance to fellow staff members when needed.
  • Reset ballrooms, meeting spaces and banquet areas for future functions by disassembling tables and chairs, removing wall decorations and properly storing equipment.

Event Setup

USS Midway Museum
01.2023 - Current
  • Coordinated seamless transportation of equipment between venues, minimizing delays in event setup or breakdown.
  • Streamlined event setup and breakdown processes, reducing overall time spent on non-customer-facing tasks.
  • Contributed to efficient event setup and breakdown by coordinating with other staff members and following detailed protocols.
  • Streamlined event setup and breakdown processes, resulting in a smoother overall experience for clients.

Skills

  • Guest relations
  • Equipment testing
  • Closing procedures
  • Furniture arrangement
  • Table setting
  • Supply replenishment
  • Table set up
  • Post-event breakdown
  • Breakdown procedures
  • Room arrangements
  • Event breakdown
  • Teamwork

Timeline

Banquet Houseman

Town and Country Resort
04.2024 - Current

Event Setup

USS Midway Museum
01.2023 - Current
Ricky Lai