Ricky Lai
4281 Landis Street,CA
Summary
Dynamic event professional with a proven track record at Town and Country Resort, excelling in guest relations and efficient event setup. Demonstrated expertise in furniture arrangement and post-event breakdown, enhancing teamwork and optimizing processes for seamless operations. Committed to delivering exceptional service and maximizing client satisfaction.
Overview
2
2
years of professional experience
Work History
Banquet Houseman
Town and Country Resort
04.2024 - Current
- Maximized storage space organization through careful storage of equipment after each event''s completion.
- Ensured timely service for guests by promptly completing room set-ups and tear-downs as scheduled.
- Promoted energy conservation efforts within the facility by turning off lights and other electronics when not in use.
- Improved teamwork within the department by offering assistance to fellow staff members when needed.
- Reset ballrooms, meeting spaces and banquet areas for future functions by disassembling tables and chairs, removing wall decorations and properly storing equipment.
Event Setup
USS Midway Museum
01.2023 - Current
- Coordinated seamless transportation of equipment between venues, minimizing delays in event setup or breakdown.
- Streamlined event setup and breakdown processes, reducing overall time spent on non-customer-facing tasks.
- Contributed to efficient event setup and breakdown by coordinating with other staff members and following detailed protocols.
- Streamlined event setup and breakdown processes, resulting in a smoother overall experience for clients.
Skills
- Guest relations
- Equipment testing
- Closing procedures
- Furniture arrangement
- Table setting
- Supply replenishment
- Table set up
- Post-event breakdown
- Breakdown procedures
- Room arrangements
- Event breakdown
- Teamwork
Timeline
Banquet Houseman
Town and Country Resort
04.2024 - Current
Event Setup
USS Midway Museum
01.2023 - Current
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