Ricky Lai
4281 Landis Street,CA
Summary
Dynamic event professional with a proven track record at Town and Country Resort, excelling in guest relations and efficient event setup. Demonstrated expertise in furniture arrangement and post-event breakdown, enhancing teamwork and optimizing processes for seamless operations. Committed to delivering exceptional service and maximizing client satisfaction.
Overview
2
2
years of professional experience
Work History
Banquet Houseman
Town and Country Resort
San Diego, CA
04.2024 - Current
- Maximized storage space organization through careful storage of equipment after each event''s completion.
- Ensured timely service for guests by promptly completing room set-ups and tear-downs as scheduled.
- Promoted energy conservation efforts within the facility by turning off lights and other electronics when not in use.
- Improved teamwork within the department by offering assistance to fellow staff members when needed.
- Reset ballrooms, meeting spaces and banquet areas for future functions by disassembling tables and chairs, removing wall decorations and properly storing equipment.
Event Setup
USS Midway Museum
San Diego, CA
01.2023 - Current
- Coordinated seamless transportation of equipment between venues, minimizing delays in event setup or breakdown.
- Streamlined event setup and breakdown processes, reducing overall time spent on non-customer-facing tasks.
- Contributed to efficient event setup and breakdown by coordinating with other staff members and following detailed protocols.
- Streamlined event setup and breakdown processes, resulting in a smoother overall experience for clients.
Skills
- Guest relations
- Equipment testing
- Closing procedures
- Furniture arrangement
- Table setting
- Supply replenishment
- Table set up
- Post-event breakdown
- Breakdown procedures
- Room arrangements
- Event breakdown
- Teamwork
Timeline
Banquet Houseman
Town and Country Resort
04.2024 - Current
Event Setup
USS Midway Museum
01.2023 - Current