Ricky Hartway Jr.
Rancho Cordova
Summary
Dynamic Service Delivery Lead with a proven track record at Clean Site Services, enhancing client relationships and driving repeat business. Expert in strategic planning and quality assurance, ensuring compliance and timely deliveries. Recognized for critical thinking and attention to detail, consistently achieving operational excellence and customer satisfaction.
Overview
7
7
years of professional experience
Work History
Service Delivery Lead
Clean Site Services
10.2021 - Current
- Developed strong relationships with clients, resulting in increased repeat business and referrals.
- Ensured compliance with industry standards and regulations through rigorous quality control measures.
- Completed on-time deliveries by choosing best and most efficient routes.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Exemplified commitment to teamwork by assisting fellow drivers with technical support or coverage during peak periods.
Warehouse Clerk
Markstein Beverage Co of Sacramento
01.2018 - 10.2021
- Utilized forklift and other warehouse equipment to safely load and unload pallets and containers.
- Managed incoming shipments by verifying product details against purchase orders, ensuring accurate inventory levels.
- Collaborated with team members to complete daily tasks efficiently, meeting warehouse performance goals consistently.
- Communicated with teammates and supervisors to maintain smooth operations and quickly handle any issues impacting warehouse operations or customer satisfaction.
Education
High School Diploma -
Rosemont High School
Sacramento, CA06-2009
Skills
- Attention to detail
- Time management
- Incident management
- Critical thinking
- Task delegation
- Strategic planning
- Quality assurance
Timeline
Service Delivery Lead
Clean Site Services
10.2021 - Current
Warehouse Clerk
Markstein Beverage Co of Sacramento
01.2018 - 10.2021
High School Diploma -
Rosemont High School
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