Summary
Overview
Work History
Education
Skills
Timeline
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Ricky Bohugan

Summary

Highly motivated and results-oriented professional seeking a challenging and rewarding career opportunity in the position I'm applying for. With a strong educational background and a passion for continuous learning, I aspire to leverage my skills and expertise to contribute significantly to the success of a progressive organization. As an enthusiastic team player with excellent communication and problem-solving abilities, I aim to excel in a dynamic work environment, making a positive impact while embracing new challenges and opportunities for personal and professional growth.

Overview

5
5
years of professional experience

Work History

Hardgoods Advisor

Sport Chek
07.2023 - 01.2024
  • Assisted with customer requests over the phone or in person and answered questions to improve satisfaction about products and services.
  • Operated cash register (POS system) efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Organized backroom storage areas to maximize space efficiency.
  • Processed online orders using point-of-sale system and ensured packages were shipped out promptly.
  • Educated customers on product features such as fit, quality, comfort level.
  • Assisted with visual merchandising by setting up displays, stocking shelves, and organizing merchandise according to company guidelines.
  • Assisted with special events such as promotional campaigns or seasonal clearances.
  • Promoted customer loyalty programs to increase customer retention and repeat purchases.

Bakery Associate

WALMART INC
09.2021 - 04.2024
  • Greet and assist customers in a friendly and professional manner, ensuring a positive shopping experience.
  • Prepare and package a wide variety of fresh bakery products, including bread, pastries, cakes, and cookies, following established recipes and quality standards.
  • Maintain a clean and organized bakery area, including display cases, workstations, and storage areas, ensuring compliance with food safety and sanitation guidelines.
  • Assist with inventory management, tracking stock levels, and rotating products to ensure freshness and minimize waste.
  • Respond to customer inquiries regarding product ingredients, allergens, and dietary preferences, demonstrating product knowledge and promoting customer satisfaction.

Merchandise Associate

WALMART INC
07.2019 - 06.2021
  • Provide exceptional customer service by assisting shoppers with product inquiries, locating items, and making suitable recommendations to meet their needs.
  • Train and mentor new associates on merchandising standards, store policies, and safety procedures, fostering a knowledgeable and efficient team.
  • Received recognition for outstanding merchandising execution and commitment to maintaining a visually appealing and well-organized department.
  • Conduct regular price checks to ensure accurate pricing, update shelf tags and promotional signage, and manage markdowns as required.
  • Monitor inventory levels and product availability, conducting regular stock checks and restocking shelves to prevent out-of-stock situations and meet customer demand.

Education

Honours of Legal Studies With Business - Legal Studies

University of Waterloo
Waterloo, ON
09.2025

High School Diploma -

Castlebrooke Secondary School
Brampton, ON
06.2021

Skills

  • Communication: Effective verbal and written communication skills, adept at conveying complex ideas in a clear and concise manner
  • Problem-Solving: Analytical mindset with the ability to identify issues, propose solutions, and make informed decisions
  • Time Management: Strong organizational skills, capable of prioritizing tasks and meeting deadlines in a fast-paced environment
  • Adaptability: Quick learner, easily adaptable to new technologies, processes, and changing work environments
  • Teamwork: Collaborative and cooperative team player, capable of contributing to group projects and supporting colleagues
  • Leadership: Proven ability to lead and motivate teams, fostering a positive and productive work atmosphere
  • Customer Service: Excellent interpersonal skills, dedicated to delivering exceptional customer service and resolving inquiries effectively
  • Microsoft Office Suite: Proficient in Word, Excel, PowerPoint, and Outlook for various business tasks
  • Data Analysis: Familiarity with data analysis tools and techniques to interpret and draw insights from data sets

Timeline

Hardgoods Advisor

Sport Chek
07.2023 - 01.2024

Bakery Associate

WALMART INC
09.2021 - 04.2024

Merchandise Associate

WALMART INC
07.2019 - 06.2021

Honours of Legal Studies With Business - Legal Studies

University of Waterloo

High School Diploma -

Castlebrooke Secondary School

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Ricky Bohugan